Gramercy Funding, L L C

To Whom it May Concern:The following is a response to your letter with file number: [redacted] The following documented actions have occurred:Dec3, Customer placed orderDec6, Order Shipped via USPS Priority MailDec19, Order Returned to SenderDec22, Order ReShipped via USPS ExpressDec23, Order Delivered by USPSJan4, Notification of Chargeback from DiscoverSincerely,Nittanyoutiet.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

January 23, Revdex.com Serving Western Pennsylvania [redacted] ***To Whom it May Concern:The following is a response to your letter with file number: [redacted] The following documented actions have occurred:Dec12, Customer placed orderDec23, Order sent via First Class MailDec27,Order DeliveredJan2, Customer refunded $23.49.Jan.23, Customer refunded remainder of order $Customer received full refund.Sincerely,Nittanyoutlet.com

To Whom it May Concern:The following is a response to your letter with file number: [redacted] The following documented actions have occurred:Dec7, Customer placed order Dec20, Order sent via Priority Mail Dec23,Order Delivered Dec28, Customer refunded $35.54.Customer received full refund.Sincerely,Nittanyoutlet.com

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

To Whom it May Concern:The following is a response to your letter with file number: ***The following documented actions have occurred:Dec9, Customer placed orderDec, 19, Order sent via Priority Mai! USPSDec21, Order DeliveredDec30, Notification of Chargeback sent from
Visa.Jan3, In response to complaint letter missing t-shirt was shipped via Priority Mail USPS Jan3,Customer fully refunded order $37.32Customer received al! items and a full refund.Sincerely,Nittanyoutlet.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** *** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

To Whom it May Concern:The following is a response to your letter with file number: ***The following documented actions have occurred:Dec12, Customer placed orderDec16, Customer charged $42.84, total reduced for sweatpants that were out of stockDec21, Order sent via
Priority MailDec24,Order DeliveredDec28, Customer refunded $42.84.Customer received full refund.Sincerely,Nittanyoutlet.com

To Whom it May Concern:The following is a response to your letter with fife number: ***The following documented actions have occurred:Dec, 11, Customer placed order Dec30, Order sent via Express Mail Dec31, Order DeliveredJan2, Customer refunded 50% of order as
goodwill gestureJan19, Customer refunded remainder of order.Customer received full refund. Sincerely,Nittanyoutlet.com

To Whom it May Concern:The following is a response to your letter with file number: [redacted]The following documented actions have occurred:Dec. 10, 2016 Customer placed orderDec. 21, 2016 Partial Order Shipped from store location via USPS (2 hats)Dec. 23, 2016 Order from store Delivered by...

USPSDec. 27, 2016 Partial Order Shipped from EFS via USPS (which also included same 2 hats)Dec. 29, 2016 Order from EFS Delivered by USPSJan, 2, 2017 Customer refunded $42.29 for out of stock item (which was later shipped via EFS) Jan. 19, 2017 As a customer goodwill gesture, Customer was refunded $119.30 remainder of charge for late shipmentSincerely,Nittanyoutlet.com

January 23, 2017 Revdex.com Serving Western Pennsylvania [redacted]To Whom it May Concern:The following is a response to your letter with order number: [redacted]The following documented actions have occurred:Dec. 4, 2016 Customer placed order Dec....

28, 2016 Order sent via Priority Mail Dec. 31,2016 Order Delivered Dec. 29, 2016 Customer refunded $102.12.Customer received full refund.Sincerely,Nittanyoutlet.com

To Whom it May Concern:The following is a response to your letter with file number: [redacted]The following documented actions have occurred:Dec. 3, 2016 Customer placed orderDec. 6, 2016 Order Shipped via USPS Priority MailDec. 19, 2016 Order Returned to SenderDec. 22, 2016 Order ReShipped via USPS...

ExpressDec. 23, 2016 Order Delivered by USPSJan. 4, 2017 Notification of Chargeback from DiscoverSincerely,Nittanyoutiet.com

January 23, 2017 Revdex.com Serving Western Pennsylvania [redacted]To Whom it May Concern:The following is a response to your letter with file number: [redacted]The following documented actions have occurred:Dec. 12, 2016 Customer placed orderDec. 23,...

2016 Order sent via First Class MailDec. 27,2016 Order DeliveredJan. 2, 2017 Customer refunded $23.49.Jan.23, 2017 Customer refunded remainder of order $33.74. Customer received full refund.Sincerely,Nittanyoutlet.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

January 20, 2017 Revdex.com Serving Western Pennsylvania [redacted]To Whom it May Concern:The foiiowing is a response to your Setter with file number: [redacted]The foiiowing documented actions have occurred:Dec. 8, 2016 Customer placed order Dec. 19,...

2016 Order Shipped via USPS Dec. 22, 2016 Order Delivered by USPSDec. 29, 2016 As a customer goodwill gesture, Customer was refunded $23.84Sincerely,Nittanyoutlet.com

To Whom it May Concern:In reference to complaint ID[redacted], my staff researched the situation and found that two attempts had been made to deliver the requested merchandise by the US Postal Service on 12/9 and 12/16. (Tracking numbers available on request.) Both times, merchandise was returned by...

the Postal Service as undeliverable. The customer was credited for all charges on 1/7/2016 on the original credit card.Benson L[redacted] President, Nittanyoutlet.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Although the response is technically accurate and the matter has been resolved, until this complaint there was no communication made to me from the business about any second delivery attempts, despite my repeated emails. Once I was made aware (after I contacted the Revdex.com), the tracking information they finally forwarded to me indicated that the package was returned to the business, but was still not credited to my account. I think that the fact that this was during the holidays contributed to the error and I appreciate that the business did act swiftly once contacted by the Revdex.com. I hope this incident makes them more aware maintaining good communication with their patrons. I also very much appreciate the Revdex.com's assistance in resolving this matter.
Regards,
[redacted]