Gramercy Properties, LLC

Complaint: [redacted] I am rejecting this response because: We have no missed calls from either involved party and have maintained an ongoing conversation via text message since the beginning of this incidentThe last reference to repayment was made by MrD [redacted] on July 6thIn addition, the payments made to the bank covered the past due months of June and July with another payment coming due on August 1stPrior to this, the home was in pre-foreclosureAs of today the mortgage is current, but our credit has been adversely affected and we have not received payment for the months that were debited from our account Sincerely, [redacted] ***

We have made contact with Mrs [redacted] and have spoken to Mr [redacted] about the matter of the complaint and are working with them on a payment plan to repay monies owed

We have come to a repayment plan with Mr***The first payment was mailed to them on Thursday, July 27th

Complaint: ***I am rejecting this response because:
Mrand MrsD*** called regarding this issue on June 30th ,
however no repayment plan was set in placeWe were told they (Mrand MrsD***) would put together a repayment plan and get back to usNo further communication took place until my husband reached out to MrD*** again via text and indicated we would be seeking legal representation if there was no resolution within the next weekMrD*** responded on Wednesday, July 6th indicating that they were still working on this issueAs of the date of this rebuttal we still have no repayment plan in place and have not been provided with a firm timeline as to when we can expect to be repaid for the multiple mortgage payments due to usUntil full compensation is made, I cannot accept the response made by the business in question.Sincerely,*** ***

Complaint: [redacted]I am rejecting this response because:
We have no missed calls from either involved party and have maintained an ongoing conversation via text message since the beginning of this incident. The last reference to repayment was made by Mr. D[redacted] on July 6th. In addition, the payments made to the bank covered the past due months of June and July with another payment coming due on August 1st. Prior to this, the home was in pre-foreclosure. As of today the mortgage is current, but our credit has been adversely affected and we have not received payment for the months that were debited from our account.
Sincerely,[redacted]

We have made contact with Mrs. [redacted] and have spoken to Mr. [redacted] about the matter of the complaint and are working with them on a payment plan to repay monies owed.