Per my conversation with Delilah on Saturday May 6th, I have yet to hear back from the owner of the company as I requested due to my issue April 13th my family and I were on a tour of the grand canyon and upon drop off at our hotel we left our camera selfie stick behind in the vanWe realized it immediately and called the office, spoke to Monique and and she assured me she would look into it this matter and call me right backFriday afternoon I began my series of call backs as I had yet to hear from anyone at this companySaturday I was finally able to speak to Delilah who had not been told about this matter but said she would look into it as well and call us backOn 4/Delilah emailed me letting me know the selfie stick was found and would be mailed out to us that MondayApril I emailed Delilah asking the shipping status as it had been WEEKS and my selfie stick was no where to be foundThursday May 4th Monique replies to my email claiming the 1st time they mailed it ou
Per my conversation with Delilah on Saturday May 6th, I have yet to hear back from the owner of the company as I requested due to my issue April 13th my family and I were on a tour of the grand canyon and upon drop off at our hotel we left our camera selfie stick behind in the vanWe realized it immediately and called the office, spoke to Monique and and she assured me she would look into it this matter and call me right backFriday afternoon I began my series of call backs as I had yet to hear from anyone at this companySaturday I was finally able to speak to Delilah who had not been told about this matter but said she would look into it as well and call us backOn 4/Delilah emailed me letting me know the selfie stick was found and would be mailed out to us that MondayApril I emailed Delilah asking the shipping status as it had been WEEKS and my selfie stick was no where to be foundThursday May 4th Monique replies to my email claiming the 1st time they mailed it ou