Grand Paws Pet Sitting & Home Cleaning

I will make my statements about my experience factual and you can draw your own conclusions about whether this service is worth your money and operates with integrity.
*I paid $792 for the owner Steve to provide live in service at my house for 8 nights.
*Steve claims to have left my house about 4 hours before I arrived home.
*Upon my arrival, my entire small backyard was filled with dog poop. I lost count after picking up thirty piles. Steve's "coordinator" Julie admitted that he said to her that he did not pick up any poop the entire 8 nights he was at my house with 3 dogs.
*Upon my arrival, the entire cat box was completely full. Steve claims to have cleaned it daily. I have one cat who Steve claims pooped and peed over a dozen times in less than 24 hours.
*Upon my arrival, 5 baseboards in my house that were previously damage free were complete chewed by my dog. The puppy that - according to Steve and Julie - was kenneled when Steve was gone and supervised when he was here.
*Upon my arrival, my couch was completely covered in dirt and cat vomit.
*Upon my arrival, I could immediately smell my urine soaked puppy when I walked in the door. She pees in her sleep, Steve agreed to bathing her at least every morning and claims that he did. I am well aware of my own routine with my puppy and this urine stench was far beyond any incidence of when she pees overnight. Her kennel also reeked of urine far beyond normal. When I questioned Julie and asked if Steve cleaned her kennel at all during his stay, I did not receive a response.
*I texted Steve about the dog poop when I got home. He never responded.
*I reported the rest of my grievances to Julie several days later. She said Steve provided the services he agreed to, that I should have said something sooner (she ignored when I pointed out that I texted Steve and he never responded) and she refused any type of refund.
*I questioned the logic behind the filthy conditions and what had happened. Julie ignored my email.
*I requested my keys be returned. Julie agreed. Two weeks later I emailed again and asked about my keys. Julie said she would send them out in the next few days. I finally received the keys over a month later.
So you tell me. Does that sound like a service worth $792, that acts with integrity and treats animals/customers with respect?

I will make my statements about my experience factual and you can draw your own conclusions about whether this service is worth your money and operates with integrity.

*I paid $792 for the owner Steve to provide live in service at my house for 8 nights.

*Steve claims to have left my house about 4 hours before I arrived home.

*Upon my arrival, my entire small backyard was filled with dog poop. I lost count after picking up thirty piles. Steve's "coordinator" Julie admitted that he said to her that he did not pick up any poop the entire 8 nights he was at my house with 3 dogs.

*Upon my arrival, the entire cat box was completely full. Steve claims to have cleaned it daily. I have one cat who Steve claims pooped and peed over a dozen times in less than 24 hours.

*Upon my arrival, 5 baseboards in my house that were previously damage free were complete chewed by my dog. The puppy that - according to Steve and Julie - was kenneled when Steve was gone and supervised when he was here.

*Upon my arrival, my couch was completely covered in dirt and cat vomit.

*Upon my arrival, I could immediately smell my urine soaked puppy when I walked in the door. She pees in her sleep, Steve agreed to bathing her at least every morning and claims that he did. I am well aware of my own routine with my puppy and this urine stench was far beyond any incidence of when she pees overnight. Her kennel also reeked of urine far beyond normal. When I questioned Julie and asked if Steve cleaned her kennel at all during his stay, I did not receive a response.

*I texted Steve about the dog poop when I got home. He never responded.

*I reported the rest of my grievances to Julie several days later. She said Steve provided the services he agreed to, that I should have said something sooner (she ignored when I pointed out that I texted Steve and he never responded) and she refused any type of refund.

*I questioned the logic behind the filthy conditions and what had happened. Julie ignored my email.

*I requested my keys be returned. Julie agreed. Two weeks later I emailed again and asked about my keys. Julie said she would send them out in the next few days. I finally received the keys over a month later.

So you tell me. Does that sound like a service worth $792, that acts with integrity and treats animals/customers with respect?