Grand Slam New York

[redacted] ,The hat you ordered is officially licensed and made by BrandThe Brooklyn "B" is meant to look the way it does on the hat, due to it being a retro item, similar to the hat worn in the 1960's.You can see the official 'logo embroidered on the left side of the hat, as well as official MLB hologram and UPC codes on the brim.We do not manufacture or alter official M.L.Bheadwear, we are just a licensed reseller.We've been selling this item for years now, and as you can see on the website it has reviews and is rated Stars.If you don't like the hat, you are welcome to return it for a refund or exchange it for an adult hat which may be more to your liking.Thanks for reaching outNext time please just contact us directly.ThanksDavid

Revdex.com:I did contact the company directly before I contacted Revdex.comMy complaint is that the hat is nothing like the picture that is posted online and it can have plenty of customers confused as it did meTo my understanding the item is suppose to be the same as the picture. I am requesting a refund, that is all

[redacted],The hat you ordered is officially licensed and made by 47 Brand. The Brooklyn "B" is meant to look the way it does on the hat, due to it being a retro item, similar to the hat worn in the 1960's.You can see the official '47 logo embroidered on the left side of the hat, as well as...

official MLB hologram and UPC codes on the brim.We do not manufacture or alter official M.L.B. headwear, we are just a licensed reseller.We've been selling this item for years now, and as you can see on the website it has 40 reviews and is rated 5 Stars.If you don't like the hat, you are welcome to return it for a refund or exchange it for an adult hat which may be more to your liking.Thanks for reaching out. Next time please just contact us directly.ThanksDavid

Review: I ordered a Brooklyn Dodgers youth hat which was not authentic, the letter on the hat is not a letter B. The letter is a number 8 with outside stitching made to look like a letter B. The color of the hat is not the correct color. The advertising on the website of the hat is fraudulent.Desired Settlement: Refund

Business

Response:

[redacted],The hat you ordered is officially licensed and made by 47 Brand. The Brooklyn "B" is meant to look the way it does on the hat, due to it being a retro item, similar to the hat worn in the 1960's.You can see the official '47 logo embroidered on the left side of the hat, as well as official MLB hologram and UPC codes on the brim.We do not manufacture or alter official M.L.B. headwear, we are just a licensed reseller.We've been selling this item for years now, and as you can see on the website it has 40 reviews and is rated 5 Stars.If you don't like the hat, you are welcome to return it for a refund or exchange it for an adult hat which may be more to your liking.Thanks for reaching out. Next time please just contact us directly.ThanksDavid

Consumer

Response:

I did contact the company directly before I contacted Revdex.com. My complaint is that the hat is nothing like the picture that is posted online and it can have plenty of customers confused as it did me. To my understanding the item is suppose to be the same as the picture. I am requesting a refund, that is all.