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Grand Traverse Opthamology Clinic PC

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Grand Traverse Opthamology Clinic PC Reviews (1)

Thank You Revdex.com for allowing the customer to show his or her side. You are a great service to the consumer.

NOTE: This is not a reflection on the doctors that I am going to reserve comment in this post.

To the pointâ?¦Grand Traverse Ophthalmology leaves much to be desired when it comes to customer service and making the patient feel well. This organization is cold and out for one thingâ?¦Money. They are out of touch with patients. Their goal is to sell glasses at a 1000% mark up.

I am not new to eye conditions having 9 major surgeries and over 50 direct eye injections. I have been sent to GTO from other clinics for simple eye exams and similar. I must say I have been to many clinics and I have never liked this institution. This is my right.

Two months ago I went for an eye exam by referral with reluctance. I talked to three different ladies on the cost of said exam and they all said I would be charged $35.00 and Medicare would pay the balance.

I went into my appointment where I sat in the back room for over 40 minutes and then was asked into a clinical room to sit an additional 25 minutes. I was then transferred to a patient room where a doctor said it would do no good to have an exam for my condition will not improve. He did not get close to me let alone inspect my eyes. This was O K. He read my chart from referral. This was not news to me for I already new it. Having said that I left and paid the $35.00 for no eye exam and returned home. I did not dispute the $35.00 because I have had problems with these people before and I just wanted no arguments.

Two weeks later I received a bill for an eye exam for an additional $56.00. over and above my $35.00 and the medicare payment that I have requested information on the amount. I wrote billing a letter and told them to adjust their records for I already over paid them for no eye exam.

I received a 800 word arrogant letter from the head of billing for GTO daring me to contact anyone and everyone that her paper work has an eye exam documented. The same letter did state that the doctor did see me with no comment on an eye exam.

I never had an eye exam. If I would have, they would have documented that I am totally blind in my left eye. They have no idea of this condition. Daaaaa. How can they try and take advantage of a senior in this manner? I paid them $35.00 and they charged Medicare and then they want $56.00 more dollars from me for nothing. I did not have an EYE EXAM. I hope Medicare audits this company.

In closing there are many exceptional clinics in Traverse City. They truly have your interest and health a priority. I am proof. Be selective with who works on you and your families eyes. Eyes are taken for granted and when you lose them, or problems arise we all deserve a clinic that is friendly and understanding and unconditionally professional with good Doctors.

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Address: 929 Business Park Drive, Traverse City, Michigan, United States, 49686

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