Please also take note, I reported her post to *** who removed it based on abusive and bullying post I received that conformation this morning from ***This customer has caused uneccessary drama for herself and wasted an entire day of my timeShe needs to pick up the bows that are ready and I'm willing to refund the remaining months January -March at this point without her coming to sign my opt out formI would also like to decline any future business with her as wellPlease let me know if this is a reasonable offer and if so, I would like to move on from this ridiculous mess
This is the second time I've had this issue with this customerShe signed up for *** and has received all up until NovemberI did move in November and have been difficult to catch up wothI do travel and do decorating outside my office the entire month of Novemver and most of DecemberThis is
no secret to any of my customers I offered her today when I was called by a friend saying I was being bashed on *** by her for not providing her with the product she paid forI do owe her for November and December, both of which are ready for her to pick upSince she decided to bash Me I offered to terminate her membership as long as she came a signed an opt out form and I would give her a cash refundI spoke to *** about her refund as that's how she made paymentThey said I was protected because she has already received more than half of the membership and it was beyond the timeframe they will issue a refundThe membership is paid in full because each member also receives a 15% discount during the entire year of their membership. I have no problem refunding her the remaining bow credit but I would like her to appear in person and sign the opt out form to cover my paper trailI don't need to be bullied on my personal (she didn't go to my business page) on social media for something she is choosing to stir up then not take any of my resolutions to resolve itShe is still posting and bashing me for something she has decided she don't want to doShe hould actually take down her bully post as well I have provided her with my part of the agreementShe is welcome to come get Bow's or a refund at my new addressShe will need to make an appointment as I requested all dayI planned my entire day around her and offered to meet herI will not tolerate her bashing me because I'm not doing what she wants me to doI have offered two reasonable settlements, yet she has chosen to keep firing it upMind you she is actually mad over less than $because the remaining of the membership is due in January, February and March. *** *** ***
*** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint This seller is wanting me to pay her even more money for shipping, which I do not feel I should have to pay as I tried multiple times to arrange pick up for my bows from end oct/beginning of November until now, which I either never received a response to, or there was always an excuse I have *** messages and text messages showing this if I need to submit them I also do not feel comfortable going to her house for pick up or to receive my refund due to hostile texts I received, one of which I attached I paid through ***, and expect a refund how I paid: I.eOnline Thanks for your time, and please let me know f any further proof is needed for this claim
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Please also take note, I reported her post to *** who removed it based on abusive and bullying post I received that conformation this morning from ***This customer has caused uneccessary drama for herself and wasted an entire day of my timeShe needs to pick up the bows that are ready and I'm willing to refund the remaining months January -March at this point without her coming to sign my opt out formI would also like to decline any future business with her as wellPlease let me know if this is a reasonable offer and if so, I would like to move on from this ridiculous mess
This is the second time I've had this issue with this customerShe signed up for *** and has received all up until NovemberI did move in November and have been difficult to catch up wothI do travel and do decorating outside my office the entire month of Novemver and most of DecemberThis is
no secret to any of my customers I offered her today when I was called by a friend saying I was being bashed on *** by her for not providing her with the product she paid forI do owe her for November and December, both of which are ready for her to pick upSince she decided to bash Me I offered to terminate her membership as long as she came a signed an opt out form and I would give her a cash refundI spoke to *** about her refund as that's how she made paymentThey said I was protected because she has already received more than half of the membership and it was beyond the timeframe they will issue a refundThe membership is paid in full because each member also receives a 15% discount during the entire year of their membership. I have no problem refunding her the remaining bow credit but I would like her to appear in person and sign the opt out form to cover my paper trailI don't need to be bullied on my personal (she didn't go to my business page) on social media for something she is choosing to stir up then not take any of my resolutions to resolve itShe is still posting and bashing me for something she has decided she don't want to doShe hould actually take down her bully post as well I have provided her with my part of the agreementShe is welcome to come get Bow's or a refund at my new addressShe will need to make an appointment as I requested all dayI planned my entire day around her and offered to meet herI will not tolerate her bashing me because I'm not doing what she wants me to doI have offered two reasonable settlements, yet she has chosen to keep firing it upMind you she is actually mad over less than $because the remaining of the membership is due in January, February and March. *** *** ***
*** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint This seller is wanting me to pay her even more money for shipping, which I do not feel I should have to pay as I tried multiple times to arrange pick up for my bows from end oct/beginning of November until now, which I either never received a response to, or there was always an excuse I have *** messages and text messages showing this if I need to submit them I also do not feel comfortable going to her house for pick up or to receive my refund due to hostile texts I received, one of which I attached I paid through ***, and expect a refund how I paid: I.eOnline Thanks for your time, and please let me know f any further proof is needed for this claim
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***