Granda Auto Sales

Re: Claim NUmber [redacted] Thank you [redacted] for attending this matter [redacted] *** bought an Kia Rio from us on July /12/, Before signing the sales contract [redacted] took the above mention vehicle to his own mechanic and was advise by him that the clutch was going to need repair in the near futureWhen [redacted] advise us of the problem we agree to have tha car check out and if needed repair the clutch as part of the dealTwo weeks After delivering the vehicle to [redacted] he brought the car back to do the repairsWhen we took the vehicle to our mechanic he told that the transmission was the problem not the clutchWe advise [redacted] that it was cover under our month 1,mile limited warrantyWhen his payment became due he avoid our calls and ignore our letters and refuse to make his first paymentbecause he breach and fail to perform with his part of the deal the vehicle was reposes from himAt yor request we can provide you with the buyers guide , due bill and rest of forms he signIf you have any questions or need proof of documents please call us at teh numbers below [redacted] or fax [redacted] Thank you sincerely [redacted]

Re: Claim NUmber [redacted]   Thank you  [redacted] for attending this matter [redacted] bought an 04 Kia Rio from us on July /12/, 2014. Before...

signing the sales contract [redacted] took the above mention vehicle to his own mechanic and was advise by him that the clutch was going to need repair in the near future. When [redacted] advise us of the problem we agree to have tha car check out and if needed repair the clutch as part of the deal. Two weeks After delivering the vehicle to [redacted] he brought the car back to do the repairs. When we took the vehicle to our mechanic he told that the transmission was the problem not the clutch. We advise [redacted] that it was cover under our 1 month 1,000.00 mile limited warranty. When his payment became due he avoid our calls and ignore our letters and refuse to make his first payment. because he breach and fail to perform with his part of the deal the vehicle was reposes from him. At yor request we can provide you with the buyers guide , due bill and rest of forms he sign. If you have any questions or need proof of documents please call us at teh numbers below.
  [redacted] or fax [redacted] Thank you 
sincerely[redacted]

Review: transmission problems never fix it by the dealerDesired Settlement: I want to be fix it, or get the money back

Business

Response:

Re: Claim NUmber [redacted] Thank you [redacted] for attending this matter [redacted] bought an 04 Kia Rio from us on July /12/, 2014. Before signing the sales contract [redacted] took the above mention vehicle to his own mechanic and was advise by him that the clutch was going to need repair in the near future. When [redacted] advise us of the problem we agree to have tha car check out and if needed repair the clutch as part of the deal. Two weeks After delivering the vehicle to [redacted] he brought the car back to do the repairs. When we took the vehicle to our mechanic he told that the transmission was the problem not the clutch. We advise [redacted] that it was cover under our 1 month 1,000.00 mile limited warranty. When his payment became due he avoid our calls and ignore our letters and refuse to make his first payment. because he breach and fail to perform with his part of the deal the vehicle was reposes from him. At yor request we can provide you with the buyers guide , due bill and rest of forms he sign. If you have any questions or need proof of documents please call us at teh numbers below.

Review: About 4 mo ago they started calling asking for somebody named [redacted], I told them that I didn't know who [redacted] was that this sepcifically number was only mine nobody answers or uses it, they kept calling and I kept saying I am not [redacted], my name is [redacted], about 2 weeks ago, I was visiting my son when somebody with the voice of an old man called and started yelling that he wanted me to come to his place and make a payment, I had an speaker and y son took the phone and ask him for his name and he just kept saying you know who I am and my son said I dont know will you please give me your name and he never did so we decided to do this, filled this complaint with you guys right now I just want them to stop calling, if they dont then I will take them to court and ask for monetary compensation for harrasment. Desired Settlement: Stop calling my number which is [redacted] I owe them nothing.