Grande Court Blanding

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meHowever, they did not "keep me informed every step of the way " as I had to constantly call and received an excuse each time Regards, [redacted] ***

Ms. [redacted] applied here and was due a credit for over pay of her application fee. However, there were changes in our accounting  department and issues such as address changes which delayed the refund being sent to her. With each step Ms. [redacted] was kept up to date and informed and we sincerely...

apologized for the delays. This issue has since been resolved and check mailed to her address o[redacted] Should you have any further questions, please feel free to contact me.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. However, they did not "keep me informed every step of the way " as I had to constantly call and received an excuse each time.
Regards,
[redacted]