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Grande Ford Truck Sales, Inc.

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Grande Ford Truck Sales, Inc. Reviews (1)

RE:  [redacted]   Mr. [redacted] came to Grande Ford Truck Sales, Inc., dba Grande Truck Center, complaining of a lack of power.  Grande diagnosed the truck and found that the injectors that had been put in were not tightened sufficiently.  Since Mr. [redacted] had just...

recently had the injectors replaced in Baton Rouge, he contacted that dealership for payment.  The Baton Rouge dealer denied installing the injectors incorrectly.  [redacted] became involved and said if 3 or more injectors were bad, they would be covered under warranty.  More than 3 were bad so Grande began the work.  In removing the injectors, we found the head was pitted and needed to be replaced.  [redacted] said that was a maintenance issue and refused to pay to replace the head.  [redacted] also agreed that the pitting had taken place before the Baton Rouge dealer had replaced the injectors.  Mr. [redacted] had a warranty he had bought from Arrow Truck Sales where he had purchased the truck, but the warranty he purchased would not cover the head.  Mr. [redacted] went back to Arrow Truck Sales requesting that Arrow pay for the head replacement.  Arrow first said no, but eventually paid for the head.  Mr. [redacted] wanted to have someone else pay for the head replacement so there was no work done by Grande until the Baton Rouge dealer and the warranty Arrow had sold Mr. [redacted] both refused to pay for the repair.  Arrow eventually accepted responsibility and agreed to pay for the head replacement.  Replacing the head does not take 2 weeks, but replacing the head plus the diagnosis of the head and getting someone to pay for the head did take the better part of 2 weeks.   Grande was not at fault for any of the above.  We were simply the ones that found the problems and fixed them.  To our knowledge, we do not believe Mr. [redacted] has any issues with Grande Truck Center.  If I can be of any further assistance, please do not hesitate contacting me.  My information is below.   [redacted] Grande Truck Center

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Address: 236 E. 8th St., Junction City, Kansas, United States, 66441

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www.grandetruck.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Grande Ford Truck Sales, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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