GrandeVille at Cascade Lake Reviews (2)
GrandeVille at Cascade Lake Rating
Address: 182 Grandeville Rd SW, Rochester, Minnesota, United States, 55902-2396
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www.grandevilleatcascadelake.com
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Initial Business Response / [redacted] (1000, 5, 2015/05/30) */ Mr [redacted] , We are sorry to hear of your frustration with your recent cancelation of your application with usGrandeVille at Cascade Lake offers onsite Management and thus we regret that this was not brought to our attention earlier We have reviewed the correspondence between you and [redacted] and see that she did state the deposit was refundableBased on these notes, we will allow the deposit of $to be refunded to you Please feel free to reach out to our office with any questions or future concerns, [redacted] ***, Property Manager GrandeVille at Cascade Lake [redacted] Rochester MN [redacted] f: [redacted] @cambridgemsi.com www.cambridgemsi.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) After an explanation of the circumstances and an investigation by management I was refunded the deposit, as they agreed, it had been explicitly described as refundable
Initial Business Response /* (1000, 5, 2015/05/30) */
Mr. [redacted],
We are sorry to hear of your frustration with your recent cancelation of your application with us. GrandeVille at Cascade Lake offers onsite Management and thus we regret that this was not brought to our attention...
earlier.
We have reviewed the correspondence between you and [redacted] and see that she did state the deposit was refundable. Based on these notes, we will allow the deposit of $400.00 to be refunded to you.
Please feel free to reach out to our office with any questions or future concerns,
[redacted], Property Manager
GrandeVille at Cascade Lake
[redacted] Rochester MN 55902
[redacted] f:[redacted]
[redacted]@cambridgemsi.com www.cambridgemsi.com
Initial Consumer Rebuttal /* (2000, 7, 2015/06/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
After an explanation of the circumstances and an investigation by management I was refunded the deposit, as they agreed, it had been explicitly described as refundable.