Grandin Towers

We are sorry to hear of your experience We recommend you use a non-abrasive cleanser such as Soft Scrub to remove the stains or contact the tub manufacturer and/or your local hardware store to ask which products can be used to safely remove any stainsControl GX, as referenced in our instructions, may stain surfaces if you don't rinse it off We also suggest checking your shower stall, bathtub and curtain for any dripped or splattered product before you leave the shower and rinse it off with water to avoid stainingFor further assistance, we ask that you call us direct at ###-###-####

We are very sorry to hear of your experience and the lack of response on our part I will have one of our consultants follwith you via phone

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Please call me at ###-###-#### any time Thursday or FridayThank you very much In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Thank you for informing us of a contact you received We received a follemail from [redacted] [redacted] on March [redacted] asking for the status of her coupon We responded the same day informing her that it will take up to weeks to receive the enclosure We can confirm that it was mailed out on March **,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I said I rejected their response because I wanted to let you know that I finally received the replacement coupon that I have been long awaiting and now you can close this case Thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I already made a lot of efforts to remove the stains, but nothing worksTheir product ruined our bathtub and costed me a lot of time to clean itI won't try another chemicals after tried so hard and it is not good for my health and my reproduction trials.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for bringing this matter to our attention. *** ***'s proof-of-purchase was received on July *. He was notified via email that it will take approximately - weeks to receive a refund from this date. Please anticipate to receive the check in the next week or
so

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The business was supposed to have sent out the coupon several weeks ago but obviously never did I had received an e-mail from them that it was sent out much earlier than they are now saying This company apparently is not credible in what they tell their customers There is no way it should have taken so long to send out a replacement coupon when they received the defective product back in a timely manner
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for informing us of a contact you received.  We received a follow-up email from [redacted] on March ** asking for the status of her coupon.  We responded the same day informing her that it will take up to 3 weeks to receive the enclosure.  We can...

confirm that it was mailed out on March **, 2017.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I said I rejected their response because I wanted to let you know that I finally received the replacement coupon that I have been long awaiting and now you can close this case.  Thank you.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We are sorry to hear of your experience.  We recommend you use a non-abrasive cleanser such as Soft Scrub to remove the stains or contact the tub manufacturer and/or your local hardware store to ask which products can be used to safely remove any stains. Control GX,...

as referenced in our instructions, may stain surfaces if you don't rinse it off.  We also suggest checking your shower stall, bathtub and curtain for any dripped or splattered product before you leave the shower and rinse it off with water to avoid staining. For further assistance, we ask that you call us direct at ###-###-####.

We are very sorry to hear of your experience and the lack of response on our part.  I will have one of our consultants follow-up with you via phone.

[redacted] [redacted]Comment:I will have to escalate my original complaint about not receiving my replacement coupon to the Revdex.com.  As the Revdex.com stated that you had sent a replacement coupon but one was never received._____________________On March **, we replied with the following: Thank you for contacting us regarding Vagisil. We welcome all comments about our products.I am sorry to hear that you did not receive your replacement coupon. Our records show that it has been processed and you should be receiving it within the next 2-3 weeks.Thank you for contacting us.______________________Please contact us if you have not received your coupon by April *.  Thank you for contacting us again, and we are sorry for the inconvenience this may have caused you.Consumer Resources Team

Thank you, we will call you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Please call me at ###-###-#### any time Thursday or Friday. Thank you very much.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]