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Grandma's Cleaner

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Reviews Grandma's Cleaner

Grandma's Cleaner Reviews (5)

Bought tonight...so far, the mix ratio she told me to use doesn't even color the water, much less make it really yellow, and allow for two additional bottles full ( by adding additional water when you get to a certain level, WITHOUT adding additional cleaner) that would work. Mixed it stronger, to get some color to the water, but even with 6 capsful to one CUP of water, I couldn't get it to look like what she might have been using... Didn't make a dent on the oven door, not even when I used undiluted solution put on the door. Am surely hoping that this wasn't a complete waste of money, but I suspect it will be. At the concentration it looks like I will have to use to get any cleaning ability, this will end up being $22.50 per one 32 oz. of cleaning solution, if I mix it half and half. I am certainly old enough to know better. Should have had her mix me a properly diluted solution to match the one she was using as an example, to see if the dilution directions actually worked. Even if I have to mix half and half, I hope what I end up with works a little bit, because three caps to even 8 ounces of water didn't do a thing, and had NO color to the solution.

I bought the product and was not satisfied so I mailed in the cancellation form for a refund but received no reply by mail nor phone.On Sept 29 I pulled in to my drive way and was stopped by a man and a woman trying to sell me this product. As I was trying to get my 3 small kids into the house the man proceeded with his sales pitch and the woman insisted on playing my 1 yr old. The man sprayed the product in his mouth, cleaned a part of my drive way and spots on my car door, tire, and window. I told them I didn't want to buy and the man proceeded to tell me a portion of the proceeds will go to help african-american boys and girls get jobs. I told them I would need to talk to my husband and he said if my husband didn't agree I had 3 days to cancel for a full refund and they would come pick up the product. Well I filled out the cancellation form and mailed a copy to the PO box provided on the receipt. I also called the number but never got an answer. I have left several voicemails for someone to come get the product and refund my money. The check I wrote was cashed the next day. The name given on the receipt is [redacted] and that's who I mention when leaving a voicemail. In addition to mailing a copy of the cancellation request I have called and left voice messages at different times of the day hoping someone would answer. I state in the messages my name and that I would like to cancel my purchase and receive my refund.Desired SettlementI would like to have the $46.95 credited back to my account. I want nothing else to do with this business nor it's sales people.Business Response We spoke with the customer return 46.95.Thanks a million and have a great day.Consumer Response On October 7, 2014 I was contacted by the "owner" of Grandma Cleaners, [redacted], at 2:35pm. He stated that he was out of town and that the mouse will play when the cat is away. I told him that I called the number on the receipt several times and left a voice message. He said that someone should have answered the phone. I further explained that I called the number at different times during the day to try to catch someone but was not successful. He claimed that wasn't right. He did call me from the number on the receipt (the same number I called several times before). I told him I would like someone to pick up the product and to return the $46.95 to my account. He said he would "cut" me a check that same day refunding me ALL of my money. He said I should receive a check in 7-10 business days. I have no knowledge of someone arriving at my house to pick up the product.I am counting the days until I receive my refund. I will be following up on this matter until it is resolved. Thank you. Final Business Response Our records show that the check has been cashed. Thanks a million and have a nice day

Employees were standing in my front yard when I got home, claiming they needed shade. As soon as my kids & I got out of car, she began sales pitch.I felt very unsafe with these individuals in my yard, as I just moved to the area. She was trying to get my kids to come to her, and grabbed my baby out of my arms so I could make a purchase from her. I do not want this product, and only purchased it under duress. I found out later she used the same lines on neighbors, and she solicited in a non-soliciting community. I tried to call two phone numbers listed for company, and they go directly to a voicemail that is not set up, so I cannot leave a message or speak to anyone.Desired SettlementI just want the money back that I paid.Business Response We apologize for any inconvenience at your home and we will be happy to refund you for your purchase.Consumer Response As of today, nothing has been refunded. If and when it is, I will post here. Until then, I will be opening a dispute with my credit card company. I have also mailed as of June 5th, a copy of the reciept along with a request for refund as per the reciept's instructions to the company.Final Business Response As of 06-11-14 we received cancelation from customer and company issue out refund and contacted credit card merchant also to make sure everything was resolved. We do not know about a cancelation until we are informed about it hopefully this resolve the matter.

this product does not deliver as issued or sold. You need to apply this product 'FULL STENGH" to achieve the desired sales pitch,IF LUCKY'. NOTWe tried this product as instructed after paying over $47.00 for said product. Even @ full strength this product does not deliver as we tried it on our front storm door with the sun shineing thru and you could not clean the surfaces even using this product @ full strength .This seems to be anything but what is represented and trying to contact anyone with the handouts given is an effort in futility as they tell you to call a none existant # for said refund.This product is not as advertised and we want our money back.Desired SettlementThey can refund our money and settle or we can join in a class action against them that we were contacted about. We choose to have a refund and they can deal with the others as we don't care to participate but if forced we definitely will. Basically it's their choice the call is there's Business Response first of all we want to apologize for your inconvenience there is no record that you have sent your cancellation notice.Our office open from 9 a.m. To 9 p.m.our phone number is [redacted].Sir we have over 150,000 customers which is very low only 6 cancelations.sales agents are supposed to make a bottle for you before they leave and demonstrate out of your bottle.Consumer Response I/we received a call 1st thing on Monday morning from the owner of this business. The owner is sending us a replacement product along with detailed info and a few perks according to him to rectify the issue @ hand. I must admit this is something one does not often experience with a business and I would like to thank the owner and also have you note on the B.B.B. website how this business stepped up right away to make things right without really needing to ask.!!!!! Kudo's to them. You may consider this case closed as I'm pretty sure they will deliver as advertised. Thanks again[redacted]

I had purchased cleaner from door to door gentleman. He has stated it would get out stains that other cleaners couldn't. I tried it on simple infant stains food/milk/poop and animal stains. It didn't remove any of the stains. There was a money back guarantee contacted them via-web 3 times with no reply.Product_Or_Service: all-purose cleanerDesired SettlementI wold like the refund plus taxes back. $39.95Business Response Business owner [redacted] called and said he has tried repeatedly to get in touch with the consumer, but hasn't had any luck. The consumer can call the business to resolve the complaint.XXX XXX XXXX

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Description: Cleaning Product Suppliers

Address: PO Box 37, Everetts, North Carolina, United States, 27825-0037

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