Grandview Window Co

This statement is in response to the complaint filed by [redacted] The dental procedures performed at our office were not billed to Ms [redacted] 's insurance company Ms [redacted] is on a HMO plan and we do receive payments for basic services.Sincerely,Mark M***,DMDDental Director

To: Revdex.com of Western PA - *** ***From:Mark AM***D.M.D.Dental DirectorDate: October 6, 2015RE: *** *** * *** ***The following is my response to *** *** complaint:*** *** was unhappy that the pediatric dentist was running behind scheduleUnfortunately the dentist had an
emergency patient that caused this delay in his scheduleThe receptionist attempted to explain the situation to *** *** and ** *** violently threatened our employeeDo to our need to maintain the safety of our employees we cannot have *** *** in our dental officeIf *** *** can arrange to have someone else accompany her children for dental visits we will provide dental treatment for her children.Thank you

This statement is in response to the complaint filed by [redacted].  The dental procedures performed at our office were not billed to Ms. [redacted]'s insurance company.   Ms. [redacted] is on a HMO plan and we do receive payments for basic services.Sincerely,Mark M[redacted],DMDDental Director