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Granite City

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Granite City Reviews (4)

Don't let looks fool you! This is the most unprofessional company I have ever done business withThere is no communication between their employees, beginning with the person who answers the phoneI purchased a remnant on May 10, for our bathroom and gave them a 50% depositAn employee came a few weeks later to make the templateOn the day of the scheduled insulation, June I found out (when I called them to see if the installation was still on!) that another salesperson had sold the granite I purchased!! There are many other granite companies in the Tampa Bay areaRun, don't walk to them! [redacted] PS I wish I had read the review that's posted from February!

This was the 3rd place I looked atThey had the best price for the 55yrds we neededBeat everyone by $bucksDEl and install came out perfectWill be sing them again for our next investment house
Thanks
***

The granite selection is awesomeThe customer service on the installation is horribleThey called the day before saying they were comingThey said they don't usually call in advance Luckily we were offIn the day of installation, they came and went different times because of problemsOne piece was cut shortThen after I called to find out when they were coming back to complete the job, we finally got an appointment to finish the job from 9am-10am The morning of the appointment, I received a call at 7:stating they would be there in minutesI told him, "no" that I would be taking my kids to schoolHe seriously asked me if I could leave the door unlockedREALLY???? I would NOT recommend this company

Don't let looks fool you! This is the most unprofessional company I have ever done business with. There is no communication between their employees, beginning with the person who answers the phone. I purchased a remnant on May 10, 2016 for our bathroom and gave them a 50% deposit. An employee came a few weeks later to make the template. On the day of the scheduled insulation, June 13 I found out (when I called them to see if the installation was still on!) that another salesperson had sold the granite I purchased!! There are many other granite companies in the Tampa Bay area. Run, don't walk to them! [redacted]
PS I wish I had read the review that's posted from February!

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Address: 125 W Walton Ave, Salt Lake City, Utah, United States, 84115-3736

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