Granite Galore and More Reviews (4)
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Granite Galore and More Rating
Address: 1920 N Coit Rd STE 200-393, Richardson, Texas, United States, 75080
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www.granitegaloremore.com
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Absolutely wretched experience with this contractor In my opinion, and confirmed by others who viewed images of the work, VERY poor quality work, poor attention to detail, poor management of his workers, failure to adhere to very specific design requests, failure to consult homeowner prior to making design changes, demands payment for very poor quality work that did not match design requirements and immediately started process of assessing a lien on the home prior to even submitting final invoice Additionally, this contractor picked up $worth of granite that I had paid for in full, stored it at his fabricator, and when a dispute arose over the final payment, contractor essentially held the granite for ransom until he received payment in full, in his hand, before he authorized the release of the granite The whole thing went down like a ridiculous prisoner exchange Obviously given the quality and delivery issues I had experienced with this contractor over bathroom tile, I wasn't about to let them touch my exotic granite See the pictures where they failed to miter corners and cut tiny squares of tile at the window ledge making for a very shoddy look, installed glass backwards AND with the paper still on it, installed bullnose out in the open instead of finishing at a corner, and installed small strips in the corners contrary to specific instructions provided Additionally, I had to have another tile installer fix areas where they installed floor tile in a haphazard manner that was not with the existing pattern and ended up being visible and not covered by cabinets, and they also had to chisel out two shower tiles in a different bath where they cut huge notches in tile that ended up not being covered by hardware trim New installer did a much better job of cutting the hole to the proper size In general, use this guy at your own risk For my job, contractor was horrendous, unprofessional, and frankly unethical
Absolutely wretched experience with this contractor. In my opinion, and confirmed by others who viewed images of the work, VERY poor quality work, poor attention to detail, poor management of his workers, failure to adhere to very specific design requests, failure to consult homeowner prior to making design changes, demands payment for very poor quality work that did not match design requirements and immediately started process of assessing a lien on the home prior to even submitting final invoice.
Additionally, this contractor picked up $7500 worth of granite that I had paid for in full, stored it at his fabricator, and when a dispute arose over the final payment, contractor essentially held the granite for ransom until he received payment in full, in his hand, before he authorized the release of the granite. The whole thing went down like a ridiculous prisoner exchange. Obviously given the quality and delivery issues I had experienced with this contractor over bathroom tile, I wasn't about to let them touch my exotic granite.
See the pictures where they failed to miter corners and cut tiny squares of tile at the window ledge making for a very shoddy look, installed glass backwards AND with the paper still on it, installed bullnose out in the open instead of finishing at a corner, and installed small strips in the corners contrary to specific instructions provided. Additionally, I had to have another tile installer fix areas where they installed floor tile in a haphazard manner that was not with the existing pattern and ended up being visible and not covered by cabinets, and they also had to chisel out two shower tiles in a different bath where they cut huge notches in tile that ended up not being covered by hardware trim. New installer did a much better job of cutting the hole to the proper size.
In general, use this guy at your own risk. For my job, contractor was horrendous, unprofessional, and frankly unethical.
The Granite Galore Team and [redacted] have been excellent to work with. I have referred these folks to colleagues, family members and friends and will continue to do so. Their ability to set expectations and to meet or exceed them goes unmatched in the remodeling- construction industry. I have been very pleased with the quality workmanship, quality of materials, ability to meet deadlines as well as the fair and honest pricing that the team delivers. Keep up the good work!
Again, Thank you!
We have loved our new, updated kitchen and our new floors. The overall experience was very positive and I will definitely call them again when I am ready to update my bathrooms. Recently, when we had floor damage from a water leak, they came right in and repair it for us like new. I have referred him to many friends and they have been happy with their work as well.