Granite State Rod & Reel Repair

---------- Forwarded message ----------From: Thomas L [redacted] Date: Thu, Feb 11, at 2:PMSubject: Re: Revdex.com Message re: Active complaintTo: [redacted] , "***@survivalschool.com" That's what we were looking for.I just processed the credit to the card ending in "***" It typically shows up within business days.Thanks

As mentioned, I had already made orders with this company, with happy results and experience This 3rd order, the items had a lot of sentimental value to me -- that is why I am so upset over what has happened and wish to give them a chance to make things right

Per phone conversation,According  to the company records we did not charge him for the order.  If he can provide his billing statement or documentation showing that we did in fact charge him, we can move forward with resolving the refund.  At this time, we have not been provided this...

information.

---------- Forwarded message ----------From: Thomas L[redacted] <[email protected]>Date: Thu, Feb 11, 2016 at 2:47 PMSubject: Re: Revdex.com Message re: Active complaintTo: [redacted] <[redacted]@cleveland.Revdex.com.org>, "[redacted]@survivalschool.com" <[redacted]@survivalschool.com>That's what we were looking for.I just processed the  credit to the card ending in "[redacted]".  It typically shows up within 3 business days.Thanks

As mentioned, I had already made 2 orders with this company, with happy results and experience.  This 3rd order, the items had a lot of sentimental value to me -- that is why I am so upset over what has happened and wish to give them a chance to make things right.