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Granite Subaru

193 Lowell Rd, Hudson, New Hampshire, United States, 03051-4909

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• Jul 31, 2020

All lights on dash come on. Constant jerking/bucking of the car without increasing pressure to the gas peddle. Meter RPMs indicator needle is erratic moving back and forth while the engine revs. The MPG needle goes from plus to minus erratically also. At this time the car is not dependable.I have brought the car to Granite Subaru 4 times for the same complaint. They say they have used the diagnostic meter to determine the problem but it still remains, now even worse. I have discussed the problem with a Engineer and 2 auto mechanics who feel the problem is with the computer. I mentioned this to Granite Subaru and was told that was not the problem. My plan at this time is to bring my car to Autozone and have them evaluate my car. I am hoping to get a list of error codes to bring to Subaru with the hope that the 5th time will be my last.

Desired Outcome

Other (requires explanation) RepairI want my car fixed under the warrenty

Granite Subaru Response • Aug 04, 2020

Contact Name and Title: Joseph B, Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@granitesubaru.com
We are very sorry to hear that the customer is still experiencing an issue and would love the opportunity to fix the car. I have reached out to the customer and am currently waiting for a return call. Occasionally and unfortunately intermittent issues can take a few visits to diagnose and repair. There have been a couple different problems we have found, to include a rodent nest in the airbox and debris in the engine bay. We look forward to working with the customer and resolving this as soon as possible.

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Address: 193 Lowell Rd, Hudson, New Hampshire, United States, 03051-4909

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www.primesubaru.com

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