Grant Brothers Fuel Oil, Inc.

I have been a Grant Brothers customer for the past yearsThey have been great with their service and fair with their pricesYou may be able to find a little cheaper price but the service and attention are with the extra pennies*** *** ***

I have been a Grant Brothers customer for the past 7 years. They have been great with their service and fair with their prices. You may be able to find a little cheaper price but the service and attention are with the extra pennies. [redacted]

Review: A DRIVER FROM GRANT BROTHERS CAME TO DELIVER OIL, ON 12-18-14 AROUND 5 PM, WHO I NOW KNOW IS THE OWNER OF THE COMPANY. HE HOOKED A HOSE UP TO THE OIL TANK, SPILLED OIL ON MY PORCH AND ASKED ME FOR DAWN TO CLEAN IT UP. THEN HE PROCEEDED TO TELL ME SOMETHING WAS WRONG WITH MY PIPE. I THOUGHT TO MY SELF "IT'S DARK OUT AND MAYBE THE HOSE WASN'T HOOKED UP PROPERLY" AND WE HAVE NEVER HAD A PROBLEM WITH OUR PIPE IN THE PAST. I ASKED THE DRIVER WHAT DO WE DO NOW? HE SAID THE PIPE IS LOOSE. THEN HE GOT A BIG WRENCH OUT AND USED IT ON THE PIPE WHILE HE WAS TELLING ME HE'S NOT A TECHNICIAN. THEN HE ASKED ME IF I WANTED HIM TO TRY TO PUT OIL IN AGAIN? I SAID OF COURSE WE NEED OIL! HE DID, AND OIL DID NOT COME SPILLING OUT LIKE THE FIRST TIME BUT HE TRIED TO SHOW ME THAT IT WAS LEAKING . THIS COMPANY WAS THE LAST TO DELIVER OIL TO US AND NEVER STATED THERE WAS A PROBLEM WITH MY PIPE. I ASKED THE DRIVER WHAT HE THOUGHT WAS WRONG WITH IT AND COULD IT HAVE BEEN NOTICED THE LAST TIME THEY WERE HERE AND HE GOT ANGRY AND STATED HE DIDN'T LIKE WHAT I WAS IMPLYING AND SAID HE WAS LEAVING. HE WAS SO UNPROFESSIONAL AND DID NOT HELP RESOLVE THE PROBLEM AT ALL. TO THINK THAT THIS IS HOW AN OWNER OF A COMPANY TREATS HIS CUSTOMERS! NOW WE HAVE NO OIL AND A POSSIBLE PROBLEM WITH OUR PIPE. I CALLED THE COMPANY AND SPOKE TO THE WOMEN WHO ANSWERED THE PHONE, EXPLAINED WHAT HAPPENED, AND SHE TOLD ME THAT THEY CAN SEND SOMEONE OUT TO LOOK AT IT THE FOLLOWING DAY FOR $105.00. REALLY???? THIS IS NOT HOW YOU TREAT PEOPLE OR DO BUSINESS.Desired Settlement: I WOULD LIKE THEM TO FIX THE PROBLEM WITHOUT CHARGE