Grant Denture Clinic

From: [redacted] Sent: Wednesday, September 06, 4:PM Subject: new letterRevdex.com,Thank-you for the latest messageI was answering, but it didn't go throughSo I will try again.Nothing is going to changeBy now Grant Denture has gotten rid of the upper plate.It is the same old messageSo I am going to call a halt.Grant Denture knows what they have doneAnd you(the Revdex.com) have done what you could doAnd I have done what I can do.I just wish that the word would go out to anyone who is looking for a denture place how Grant Denture threats their customersThank-you for all the help you have doneIt is such a shame that a company thinks more about money then their reputation.Thank you again [redacted] ***

Complaint: [redacted] I am rejecting this response because: attached is all the correspondents from myself and Grant DentureAll information is the truthComplaint # ID [redacted] .Since everything I have written or said is the truth, this is no slander.Grant Denture is correct about the amount of money that was given them for the denture that they now have.it was made, didn't fit and hurt when I wore themAfter adjustments, a new plate was madeStill did not fit and was returned to Grant Denture on April 20th 2017.All I want is the money that was paid to Grant Denture for the upper plate "that was returned to Grant Denture" returned to my brother's credit card.As far as insulting me, which should be below you Grant Denture, I am not a confused or demented.The upper plate was returned to you on April 20th, And I have a witness watch me returned the dentures.The upper plate was not lost or misplaced unless it was done at/by Grant Denture Sincerely, [redacted] ***

To whom it may concern,This patient has claimed that she returned her upper dentureThis is absolutelynot trueIf we receive anymore notices it may be to our best interest to look intosome legal action in regards to her slander as these lies are now being drawn intothe publicWe have a very good
reputation and we do not want it tarnished bythese untruths.Client #*** upper denture was $Her brother charged $525.00(1/down) when we started her plateThen another $when they werecomplete for pick upThis totaling $not $as Client #***claims.I believe that this patient deals with a lot of confusionThis may be why she haslost or misplaced her dentureI don't knowBut what we absolutely do know isthat she did not return them to our office.We know this patient well, we like her, and this was not expectedGrant DentureClinic wishes her nothing but goodWe also hope that she finds her denture andthings become clearer as to where they had been misplaced.Patrick G***, Grant Denture Clinic ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

This client says she returned her denture and wants her money backThe fact is she absolutely did not return it and she absolutely will not receive anything more from our officeWho EXACTLY does she say she gave her denture to? I could not find that in any of her complaintsWhy I ask this is because there are of us in this office, who interact with patients and it was NOT given to either one of us.With that being said, expect this to be our last response to this fabricated, meaningless and malicious complaint.If she cares to proceed forward, we will happily see her in court.Pat G***, Grant Denture Clinic

First let me say that I am sorry you are having upper denture difficultyI believepart of the problem is that someone is misinforming you on your dentureWhatwas told to you is that you have a VERY FLESHY UPPER
PALLETI don't knowwhere you got the idea that l said your mouth was stretched, because yes, thatwould be crazy.When you left here at your last appointment I asked you to please call if therewas ANYTHING else we could do for youI have not heard from you sinceSeptember gth of last yearThat's months agoI want you successfulHoweverI need to see you as there is nothing I can do without seeing you.The letter you sent I took very serious as I took it very threateningI don't knowhow we lost track of our communication but it has obviously been lost.I have downloaded and enclosed documents I found on the internet in regards todentures and the effects of a Fleshy PalletYou too can do the same.I will anticipate hearing from you so that we can make a plan as to what else wecan do to further your success on your upper dentureWe are happy to hear yourlower denture is doing great!Pat G***

From: [redacted]  Sent: Wednesday, September 06, 2017 4:29 PM Subject: new letterRevdex.com,Thank-you for the latest message. I was answering, but it didn't go through. So I will try again.Nothing is going to change. By now Grant Denture has gotten rid of the upper plate.It is the same old message. So I am going to call a halt.Grant Denture knows what they have done. And you(the Revdex.com) have done what you could do. And I have done what I can do.I just wish that the word would go out to anyone who is looking for a denture place how Grant Denture threats their customers. Thank-you for all the help you have done. It is such a shame that a company thinks more about money then their reputation.Thank you again. [redacted].

Please forward a signed release of medical records for client #[redacted]. Thank you!

Complaint: [redacted]
I am rejecting this response because:  attached is all the correspondents from myself and Grant Denture. All information is the truth. Complaint # ID [redacted].Since everything I have written or said is the truth, this is no slander.Grant Denture is correct about the amount of money that was given them for the denture that they now have.it was made, didn't fit and hurt when I wore them. After adjustments, a new plate was made. Still did not fit and was returned to Grant Denture on April 20th 2017.All I want is the money that was paid to Grant Denture for the upper plate "that was returned to Grant Denture" returned to my brother's credit card.As far as insulting me, which should be below you Grant Denture, I am not a confused or demented.The upper plate was returned to you on April 20th, 2017. And I have a witness watch me returned the dentures.The upper plate was not lost or misplaced unless it was done at/by Grant Denture.
Sincerely,
[redacted]