Grant Massie Land Company

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted]

Dear ** ***,As I informed you on Tuesday December the 1st,
because if the holidays we did not received your correspondence dated Tuesday
November until December 1stI appreciate you resending the
letter so that the commencement date of the response time commences November
30,
2015.Although I am the principal broker of Grant Massie Land Company
and was aware of this transaction, I was not fully aware of all of the details
since I was not one of the two agents that represented this client in the sale
of her propertyEnclosed, please find documents which include the final Purchase
Agreement as well as the e-mail chain of the transaction which gives a good
view of what occurred.Allow me to summarize as follows:This particular client was referred to us by an
out-of-state broker who continued to “advise” the sellerPlease note that at
the conclusion of the transaction he offered to write a recommendation if we
wanted one to post on our websiteThe out-of-state broker was paid a referral
fee in the amount of $3,108.00;The property was leased to a hunt club, *** *** ***
***, and the Purchaser was a member of the hunt clue who insisted that neither
the seller nor we disclose his name to the hunt club;It was a protracted negotiation and you can see on page
of the Purchase Agreement that the rent should have been prorated at closing;But from the emails you can also see that the purchaser
indicated that he would take care of dealing with the hunt club after he owned
the property and that the hunt club lease would convey with the transfer of the
land;Post-closing it became obvious that the Purchaser’s
definition of “taking care” did not include the hunt club lease conveying so
that they had the use of the land and neither attorney addressed the proration
of the rental lease;in an email dated October 12, 2015, after the closing, ***
calculated the daily rent and determined that prorated the sun of $
should have been refunded to the hunt club;In an email dated November 9, 2015, the Seller’s attorney
informed Jeff that the hunt club was requesting the sum of $and asked if
G rant Massie would pay one-halfBelieving there math was wrong, Grant Massie
paid one-half of the amount calculated in item above, $407.31.Grant Massie has enjoyed an excellent reputation because of
the many positive benefits we bring to our clients, the vast majority of which
appreciate themIn this case I have no expectation of being able to do
anything to make the Seller happy even though her advisor that referred her to
us felt we had represented her well as reflected in his email to use ***We also
have no desire to represent her again.However, if the Seller is willing to withdraw her complaint
in return for a payment to her from Grant Massie of the balance of the lease
proration in the amount of $ ($863.33- $407.31= $456.02) we will make that
payment.At your convenience, please let me know of her decision and
to whom to make the check payableDelivery of the check will be made in return
for a copy of her written withdrawal of her complaint

Dear [redacted],As I informed you on Tuesday December the 1st,
because if the holidays we did not received your correspondence dated Tuesday
November 24 until December 1st. I appreciate you resending the
letter so that the commencement date of the response time commences November
30, 2015.Although...

I am the principal broker of Grant Massie Land Company
and was aware of this transaction, I was not fully aware of all of the details
since I was not one of the two agents that represented this client in the sale
of her property. Enclosed, please find documents which include the final Purchase
Agreement as well as the e-mail chain of the transaction which gives a good
view of what occurred.Allow me to summarize as follows:1. This particular client was referred to us by an
out-of-state broker who continued to “advise” the seller. Please note that at
the conclusion of the transaction he offered to write a recommendation if we
wanted one to post on our website. The out-of-state broker was paid a referral
fee in the amount of $3,108.00;2. The property was leased to a hunt club, [redacted], and the Purchaser was a member of the hunt clue who insisted that neither
the seller nor we disclose his name to the hunt club;3. It was a protracted negotiation and you can see on page 3
of the Purchase Agreement that the rent should have been prorated at closing;4. But from the emails you can also see that the purchaser
indicated that he would take care of dealing with the hunt club after he owned
the property and that the hunt club lease would convey with the transfer of the
land;5. Post-closing it became obvious that the Purchaser’s
definition of “taking care” did not include the hunt club lease conveying so
that they had the use of the land and neither attorney addressed the proration
of the rental lease;6. in an email dated October 12, 2015, after the closing, [redacted]
calculated the daily rent and determined that prorated the sun of $814.61
should have been refunded to the hunt club;7. In an email dated November 9, 2015, the Seller’s attorney
informed Jeff that the hunt club was requesting the sum of $863.33 and asked if
G rant Massie would pay one-half. Believing there math was wrong, Grant Massie
paid one-half of the amount calculated in item 6 above, $407.31.Grant Massie has enjoyed an excellent reputation because of
the many positive benefits we bring to our clients, the vast majority of which
appreciate them. In this case I have no expectation of being able to do
anything to make the Seller happy even though her advisor that referred her to
us felt we had represented her well as reflected in his email to use [redacted]. We also
have no desire to represent her again.However, if the Seller is willing to withdraw her complaint
in return for a payment to her from Grant Massie of the balance of the lease
proration in the amount of $ 456.02 ($863.33- $407.31= $456.02) we will make that
payment.At your convenience, please let me know of her decision and
to whom to make the check payable. Delivery of the check will be made in return
for a copy of her written withdrawal of her complaint.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].
Regards,
[redacted]

Review: I hired Jeff H[redacted] with Grant Massie Land Company to sell my land in Blackstone VA. He is listed as a licensed Virginia Real Estate Broker. When there was an offer on my property his company more or less advised me to consider all offers even if low leading me to believe all they wanted was the commission and not in helping me. I refused the first offer as being too low. The land did sell and I explained to Jeff that there was a hunt lease contract on the property and to find out if the buyer would consider honoring the lease. [redacted] told me that the buyer was in the hunt club leasing the land and said he (meaning the buyer) told him he would take care of it. My real estate attorney added the lease information to the contract and [redacted] asked for a copy of the hunt club lease for the buyer on their request. I was asked not to mention to the hunt club that one of their members was buying the property. Before the final sale the buyer changed the conditions on the contract and did not mention it to me nor did [redacted]. A friend caught the change before I signed and I was able to correct it. [redacted] never told me about the change and I commented that he was supposed to be representing my best interest. After the sale of the land I was contacted by the hunt club asking for a refund on the lease. I explained that it was handled in the sale of the property and the new owner was to take care of it. The new owner called [redacted] on behalf of the hunt club and said that I owed them the refund and if necessary they were looking at hiring an attorney. I was contacted and threatened with a law suit if I did not pay them. [redacted] and his company took no responsibility and said mistakes happen as to why it was not prorated. I had to get my attorney involved and she was able to get them to pay 1/2 of the refund. I had to come up with the other half and feel that I was not represented in a professional manner. [redacted] made almost $26,000.00 in commissions and did not present himself as looking out for me as his client.Desired Settlement: I want Grant Massie to be held accountable for their lack of representation in the sale of my land and a portion of the $26,000.00 they were paid. I expected better from a company that advertises and considers themselves experts in their field.

Business

Response:

Dear [redacted],As I informed you on Tuesday December the 1st,

because if the holidays we did not received your correspondence dated Tuesday

November 24 until December 1st. I appreciate you resending the

letter so that the commencement date of the response time commences November

30, 2015.Although I am the principal broker of Grant Massie Land Company

and was aware of this transaction, I was not fully aware of all of the details

since I was not one of the two agents that represented this client in the sale

of her property. Enclosed, please find documents which include the final Purchase

Agreement as well as the e-mail chain of the transaction which gives a good

view of what occurred.Allow me to summarize as follows:1. This particular client was referred to us by an

out-of-state broker who continued to “advise” the seller. Please note that at

the conclusion of the transaction he offered to write a recommendation if we

wanted one to post on our website. The out-of-state broker was paid a referral

fee in the amount of $3,108.00;2. The property was leased to a hunt club, [redacted]

[redacted], and the Purchaser was a member of the hunt clue who insisted that neither

the seller nor we disclose his name to the hunt club;3. It was a protracted negotiation and you can see on page 3

of the Purchase Agreement that the rent should have been prorated at closing;4. But from the emails you can also see that the purchaser

indicated that he would take care of dealing with the hunt club after he owned

the property and that the hunt club lease would convey with the transfer of the

land;5. Post-closing it became obvious that the Purchaser’s

definition of “taking care” did not include the hunt club lease conveying so

that they had the use of the land and neither attorney addressed the proration

of the rental lease;6. in an email dated October 12, 2015, after the closing, [redacted]

calculated the daily rent and determined that prorated the sun of $814.61

should have been refunded to the hunt club;7. In an email dated November 9, 2015, the Seller’s attorney

informed Jeff that the hunt club was requesting the sum of $863.33 and asked if

G rant Massie would pay one-half. Believing there math was wrong, Grant Massie

paid one-half of the amount calculated in item 6 above, $407.31.Grant Massie has enjoyed an excellent reputation because of

the many positive benefits we bring to our clients, the vast majority of which

appreciate them. In this case I have no expectation of being able to do

anything to make the Seller happy even though her advisor that referred her to

us felt we had represented her well as reflected in his email to use [redacted]. We also

have no desire to represent her again.However, if the Seller is willing to withdraw her complaint

in return for a payment to her from Grant Massie of the balance of the lease

proration in the amount of $ 456.02 ($863.33- $407.31= $456.02) we will make that

payment.At your convenience, please let me know of her decision and

to whom to make the check payable. Delivery of the check will be made in return

for a copy of her written withdrawal of her complaint.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].

Regards,