Gravity One Studio

This owner doesn't seem to handle constructive criticism very well. A sign of very low intellect.

The owner proceded to send me several angry emails accusing me of bullying their business for simply voicing my displeasure with how an appointment I made for my mother was canceled with less than a 24 hour notice, and without any explanation.

I had to send a couple of emails requesting an explanation for the cancelation.

After the reply stated it was due to their physician not approving the RX, I said I understood that reasoning. I explained in the email that what I took issue with was the appointment being canceled with such a short notice (10pm the night before) and no explanation as to why. I shared my thoughts on how I considered it unprofessional to wait until the night before the appointment to cancel. This was after the appointment had been already set for three days. And payment of over $130 had been made.

Well that just set off a tirade of angry emails and immature, unprofessional responses to what should be considered an honest straightforward review.

Looking at other replies to other critical reviews shows how this business just can't handle honest feedback, which should be a major red flag for anyone considering doing business with them.

review is based on IV drip scheduling. Recently I attempted twice to schedule my first ever IV drip appointment. Both times my appt was scheduled then declined. First time I was told that the nurse who performs the IV, hasn't made her schedule for September yet...However the website reflects available dates. Possible error ok I understand. I was then schedule for a date and time available.

Later I checked the website to inquire dates available for a hydro colonic as a returning client. I saw that the office would be closed due to the Labor Day holiday. Which included the the the date my IV drip was scheduled?... the scheduled date that I was assigned. I sent a email to inquire and was told they will be close so my appt is canceled. Once again I was given the excuse of a "system error" and " I don't know how you were able to book that appt". Mistake happen however as a business is is your responsibility to ensure the information on your website is accurate and is functioning accordingly. Instead of taking accountability, I was told "mistakes happen". Unacceptable. I'm conflicted because my hydro colonic experience as you can see below has always been amazing. But I may have to take my business else where.

Awesome staff, clean facility! Really enjoyed colonic service and had an Immunity Drip.