This email is in response to the complaint filed by [redacted] / Charles D [redacted] ID # [redacted] We have reviewed [redacted] claimWe at Gray Line City Sightseeing NY would like to thank [redacted] for bringing her concerns to our attentionWe would like to apologize for any inconvenience [redacted] may have experienced with regards to the Gray Line City Sightseeing NY tour and hope she chooses us for her next sightseeing experienceWe understand that [redacted] was not satisfied with the service for the tour she purchasedWe need to receive more information from [redacted] to appropriately address her concernsWe need proof of purchase (tickets, voucher, receipt) from [redacted] and any booking reference numbers she may still haveWe consider [redacted] a most valued customer and look forward to addressing the concerns that she has mentioned Thank you Robin W [redacted] Customer Service Manager [redacted] ***
Revdex.com:At this time, I have not been contacted by Gray Line New York Tours, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
This email is in response to the complaint filed by [redacted] / Charles D [redacted] ID # [redacted] We have reviewed [redacted] claimWe at Gray Line City Sightseeing NY would like to thank [redacted] for bringing her concerns to our attentionWe would like to apologize for any inconvenience [redacted] may have experienced with regards to the Gray Line City Sightseeing NY tour and hope she chooses us for her next sightseeing experienceWe understand that [redacted] was not satisfied with the service for the tour she purchasedWe need to receive more information from [redacted] to appropriately address her concernsWe need proof of purchase (tickets, voucher, receipt) from [redacted] and any booking reference numbers she may still haveWe consider [redacted] a most valued customer and look forward to addressing the concerns that she has mentioned Thank you Robin W [redacted] Customer Service Manager [redacted] ***
Revdex.com:At this time, I have not been contacted by Gray Line New York Tours, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
Revdex.com:At this time, I have not been contacted by Gray Line New York Tours, Incregarding complaint ID [redacted] .Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Gray Line New York Tours, Incregarding complaint ID [redacted] .Sincerely, [redacted]