GraySon Graphics

Initial Business Response /* (1000, 5, 2016/01/18) */
Contact Name and Title: Angie Mast/office Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@yahoo.com
When she called regarding this matter, we asked her to send a copy of the invoice not another check. We make a lot of signs for...

church's and don't charge them anything, so that is why we asked for a copy of the invoice. As soon as it was brought to my attention that there were 2 checks cashed for the same invoice, I contacted our accountant to look though the records. Once it was confirmed that both checks were cashed I sent a check to them refunding the full amount of $200.00. The check number was [redacted] This seems to be a misunderstanding by both parties.
OFFER:
Initial Consumer Rebuttal /* (2000, 8, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
A check was received l-16-16. Thank you for your help. Their explanation was not at all accurate but we will not be doing business with them again.