Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] *** The letter sent to Terry Corzine from [redacted] dated July 27, with GRConstructions response to my complaint has many statements in reference to the job done at [redacted] ***The first pertains to the wall bracketsThe finished wall prior to demo and construction was 1/inch wood paneling secured to 1/inch furring strips for a total of inch extending from the block wallGRConstruction used 1/inch drywall attached to 2xwooden studs (which are 1/inches) for a total of inches extending from the block wallGRConstruction not only had to re-attach new wall brackets, but also replace or trim cross tees to allow for inches from the wallThis is where the damage occurredAs stated in my complaint letter to [redacted] , the wall brackets were not even close to being level and cross tees were bent and damagedThis caused damage to a large portion of the drop ceiling framework The second statement in his letter referred to the cleanliness of the work area upon completion [redacted] stated the work area was swept, vacuumed and cleaned of any remaining debrisThis was totally falseUpon coming home from work after job was completed, there was dust all over the basement floor and wallsThe dust was also on upstairs kitchen counters and floorsThere was no attempt to clean this up by GRConstructionI had to use a Bissell wet-vac to clean the basement floorThere were also large pieces of cut drywall left in the basement that I had to dispose ofVery unprofessional The third statement was that April 5, was the fist contact to GRConstruction since the job completionThere were several phone calls made to the company with no answer so messages were left, also, texts were sent to attempt to have [redacted] contact me prior to the April 5, date that he states in his response letterOnly after that did I send two certified letters in April and May of 2017, not emails as [redacted] claims [redacted] also attempts to state how satisfied we were with the job by saying we inquired about a second construction project to build a home bar unitWhile we did inquire about this, it was requested before work ever began at our houseWhen [redacted] and his crew showed up on the first day, I asked him again about an estimate and he stated he had not gotten around to itThere was never anymore discussion on the matter as it seemed he was not interested in giving me a quote Of all of the statements made by [redacted] , the only one that I am concerned about is the damage to the drop ceiling caused by the poor job re-attaching the wall bracketsI am pointing out the other statements to show a pattern of misinformation that [redacted] has responded with
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] *** The letter sent to Terry Corzine from [redacted] dated July 27, with GRConstructions response to my complaint has many statements in reference to the job done at [redacted] ***The first pertains to the wall bracketsThe finished wall prior to demo and construction was 1/inch wood paneling secured to 1/inch furring strips for a total of inch extending from the block wallGRConstruction used 1/inch drywall attached to 2xwooden studs (which are 1/inches) for a total of inches extending from the block wallGRConstruction not only had to re-attach new wall brackets, but also replace or trim cross tees to allow for inches from the wallThis is where the damage occurredAs stated in my complaint letter to [redacted] , the wall brackets were not even close to being level and cross tees were bent and damagedThis caused damage to a large portion of the drop ceiling framework The second statement in his letter referred to the cleanliness of the work area upon completion [redacted] stated the work area was swept, vacuumed and cleaned of any remaining debrisThis was totally falseUpon coming home from work after job was completed, there was dust all over the basement floor and wallsThe dust was also on upstairs kitchen counters and floorsThere was no attempt to clean this up by GRConstructionI had to use a Bissell wet-vac to clean the basement floorThere were also large pieces of cut drywall left in the basement that I had to dispose ofVery unprofessional The third statement was that April 5, was the fist contact to GRConstruction since the job completionThere were several phone calls made to the company with no answer so messages were left, also, texts were sent to attempt to have [redacted] contact me prior to the April 5, date that he states in his response letterOnly after that did I send two certified letters in April and May of 2017, not emails as [redacted] claims [redacted] also attempts to state how satisfied we were with the job by saying we inquired about a second construction project to build a home bar unitWhile we did inquire about this, it was requested before work ever began at our houseWhen [redacted] and his crew showed up on the first day, I asked him again about an estimate and he stated he had not gotten around to itThere was never anymore discussion on the matter as it seemed he was not interested in giving me a quote Of all of the statements made by [redacted] , the only one that I am concerned about is the damage to the drop ceiling caused by the poor job re-attaching the wall bracketsI am pointing out the other statements to show a pattern of misinformation that [redacted] has responded with