GRE Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below MrG***'s response is emblematic of the problem he has presented me He admits the work is shoddy and needs redone and its completion is weather dependent, yet he waits a month to respond to the complaint; a month of good weather in which the work could have been completed A month like many more which have passed with nothing but empty promises We have entered into a contract to sell our home this date, which I told MrG [redacted] this summer So not only is the job not complete, it undoubtedly cost me money in the sale I am sorry he has family health problems We do alsoThat does not obsolve GRE of its responsibility nor should I have to continually contact him for any response what so everRegards, [redacted] ***

October 2017Revdex.comHoliday Drive, Suite 220Pittsburgh, PA 15220Phone: 412.456.2700Fax: 412.922.8656info@ Pittsburgh.Revdex.com.orgAttn: [redacted] Re: complaint ID [redacted] Dear [redacted] :I received the aforementioned complaint initiated by Mr*** GRE Services did agree to do masonry repair at the [redacted] residenceThe employees who performed the work did not complete the task to my or Mr***s’ standards The work needs to be redoneThe men who did this work are no longer employed by GRE Services I agreed to redo the job and rectify any other associated problemsHowever, there have been some very serious health issues in my family (which I explained to Mr***) that required some of my timeAlso, there have been employee issues.Mr [redacted] was not invoiced or asked to pay for this job I would still like to “make it right” with Mr*** This job is weather dependent and may not be able to be completed until spring, as it not only involves concrete work but also exterior painting.Thank you,Scott [redacted] G***GRE Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Mr. G[redacted]'s response is emblematic of the problem he has presented me.  He admits the work is shoddy and needs redone and its completion is weather dependent, yet he waits a month to respond to the complaint;  a month of good weather in which the work could have been completed.   A month like many more which have passed with nothing but empty promises.  We have entered into a contract to sell our home this date, which I told Mr. G[redacted] this summer.  So not only is the job not complete, it undoubtedly cost me money in the sale.  I am sorry he has family health problems.  We do also. That does not obsolve GRE of its responsibility nor should I have to continually contact him for any response what so ever. Regards,
[redacted]

31 October 2017Revdex.com400 Holiday Drive, Suite 220Pittsburgh, PA 15220Phone: 412.456.2700Fax: 412.922.8656info@ Pittsburgh.Revdex.com.orgAttn: [redacted]Re: complaint ID [redacted]Dear [redacted]:I received the aforementioned complaint initiated by Mr. [redacted].  GRE Services did...

agree to do masonry repair at the [redacted] residence. The employees who performed the work did not complete the task to my or Mr. [redacted]s’ standards.  The work needs to be redone. The men who did this work are no longer employed by GRE Services.  I agreed to redo the job and rectify any other associated problems. However, there have been some very serious health issues in my family (which I explained to Mr. [redacted]) that required some of my time. Also, there have been employee issues.Mr. [redacted] was not invoiced or asked to pay for this job.  I would still like to “make it right” with Mr. [redacted].  This job is weather dependent and may not be able to be completed until spring, as it not only involves concrete work but also exterior painting.Thank you,Scott * G[redacted]GRE Services