Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am accepting this statement at this time only because we will pay off the $within the next days "As of 01/15/the payoff amount of Ms [redacted] ’s account is $with a total balance of $ 1282.60" The figures on the credit report do not indicate a balance $ It clearly shows a higher balance and a higher credit-to-balance ratio that could be damaging my credit scoreSincerely, Amy [redacted]
Initial Business Response / [redacted] (1000, 5, 2014/05/23) */ Contact Name and Title: [redacted] / Collection Contact Phone: XXX XXX-XXXX Contact Email: [redacted] @gafco.net See the attachment below Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/05/30) */ Re: Revdex.com Complaint Case# (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX) message [redacted] @aol.com Fri, May 30, at 1:PM To: [redacted] @bureaudata.com Hello I want to accept the answer from this company but I was wondering if there is a what that I can have then send me a letter starting they will be removing late payments shown on my credit files.I would have already accepted this but it is still showing on my files and being past do Thanks [redacted] Final Business Response / [redacted] (4000, 9, 2014/06/11) */ Since Mr [redacted] has agreed to our proposal, Great American Finance Co updated all three credit reporting agencies that his account never rolled days delinquentThe update should take place within the next - daysIf I can be of further assistance in this manner please contact our office [redacted] Our Account # XXX-XXXXXX Final Consumer Response / [redacted] (2000, 11, 2014/06/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Thanks once again for the opportunity to resolve this matterIn our last response it was made clear that on December 30th GAFCo offered to reinstate the same as cash promotion providing no payments are late going forwardMs [redacted] Revdex.com response on February 22nd rejecting this offer, I don’t know what more we can offer since the request to reinstate the same as cash is what she was seeking in the original complaintAlso, I’d like to point out that Ms [redacted] previous [redacted] account she did comply with the same as cash termsThis is not the first account that she has had with GAFCo [redacted] Long Collection Mgr
Initial Business Response / [redacted] (1000, 5, 2014/03/19) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX-XXXX Contact Email: [redacted] @gafco.net I'm sure a copy of the attached contract can clear up any confusion regarding the same as cash optionThe terms for the attached contract are - months at $In addition to these terms, GAFCo offered an "option" of paying the account off within days at zero finance chargeThis is not a requirement for financing with our companyFor the customers that do opt to take advantage of the zero financing most will target that date by increasing their monthly payments to have the account paid by the expiration dateThe expiration date for the same as cash is listed on the second page of our payment bookletsIn the case of Ms [redacted] that date was February 6, We have no way of knowing which customers will take advantage of the zero financingMost customers pay full term in order to reestablish and strengthen their credit scoreThe reason why we don't send monthly statements is because we issue one payment booklet that can be used throughout the contract In response to Ms***'s desired resolution - the desire to have the finance charge reversed completely, GAFCo hereby agrees to her requestPlease contact our office to make final payment of $In response to Ms***'s request that GAFCo should send notification regarding the expiration date of the zero finance, please note that this information appears on page two of our payment bookletsIn response to no call back, attempts were made, but we do apologize for any oversights, it was not intentionalI hope this resolution is to your satisfaction and that you will continue to use GAFCo as your go to finance companyThanks for giving us the opportunity to respond Final Consumer Response / [redacted] (2000, 7, 2014/03/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) making the payment today
Initial Business Response / [redacted] (1000, 5, 2014/04/24) */ Contact Name and Title: [redacted] Collection Mg Contact Phone: XXX XXX-XXXX Contact Email: [redacted] @gafco.net See attachment
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am accepting this statement at this time only because we will pay off the $within the next days "As of 01/15/the payoff amount of Ms [redacted] ’s account is $with a total balance of $ 1282.60" The figures on the credit report do not indicate a balance $ It clearly shows a higher balance and a higher credit-to-balance ratio that could be damaging my credit scoreSincerely, Amy [redacted]
Initial Business Response / [redacted] (1000, 5, 2014/05/23) */ Contact Name and Title: [redacted] / Collection Contact Phone: XXX XXX-XXXX Contact Email: [redacted] @gafco.net See the attachment below Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/05/30) */ Re: Revdex.com Complaint Case# (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX) message [redacted] @aol.com Fri, May 30, at 1:PM To: [redacted] @bureaudata.com Hello I want to accept the answer from this company but I was wondering if there is a what that I can have then send me a letter starting they will be removing late payments shown on my credit files.I would have already accepted this but it is still showing on my files and being past do Thanks [redacted] Final Business Response / [redacted] (4000, 9, 2014/06/11) */ Since Mr [redacted] has agreed to our proposal, Great American Finance Co updated all three credit reporting agencies that his account never rolled days delinquentThe update should take place within the next - daysIf I can be of further assistance in this manner please contact our office [redacted] Our Account # XXX-XXXXXX Final Consumer Response / [redacted] (2000, 11, 2014/06/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Thanks once again for the opportunity to resolve this matterIn our last response it was made clear that on December 30th GAFCo offered to reinstate the same as cash promotion providing no payments are late going forwardMs [redacted] Revdex.com response on February 22nd rejecting this offer, I don’t know what more we can offer since the request to reinstate the same as cash is what she was seeking in the original complaintAlso, I’d like to point out that Ms [redacted] previous [redacted] account she did comply with the same as cash termsThis is not the first account that she has had with GAFCo [redacted] Long Collection Mgr
Initial Business Response / [redacted] (1000, 5, 2014/03/19) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX-XXXX Contact Email: [redacted] @gafco.net I'm sure a copy of the attached contract can clear up any confusion regarding the same as cash optionThe terms for the attached contract are - months at $In addition to these terms, GAFCo offered an "option" of paying the account off within days at zero finance chargeThis is not a requirement for financing with our companyFor the customers that do opt to take advantage of the zero financing most will target that date by increasing their monthly payments to have the account paid by the expiration dateThe expiration date for the same as cash is listed on the second page of our payment bookletsIn the case of Ms [redacted] that date was February 6, We have no way of knowing which customers will take advantage of the zero financingMost customers pay full term in order to reestablish and strengthen their credit scoreThe reason why we don't send monthly statements is because we issue one payment booklet that can be used throughout the contract In response to Ms***'s desired resolution - the desire to have the finance charge reversed completely, GAFCo hereby agrees to her requestPlease contact our office to make final payment of $In response to Ms***'s request that GAFCo should send notification regarding the expiration date of the zero finance, please note that this information appears on page two of our payment bookletsIn response to no call back, attempts were made, but we do apologize for any oversights, it was not intentionalI hope this resolution is to your satisfaction and that you will continue to use GAFCo as your go to finance companyThanks for giving us the opportunity to respond Final Consumer Response / [redacted] (2000, 7, 2014/03/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) making the payment today
Very professional and understanding :)