Great American Van Lines Reviews (2)
Great American Van Lines Rating
Address: 234 16th St, Jersey City, New Jersey, United States, 07310-1196
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Worst company ever!! They never showed! They kept claiming they were coming and after four days and they were still not there, the folks we sold our house to wanted in and we had to get a Penske truck, pack our entire house up ourselves and find someone to drive it across the country We had small children (younger than 2) and I had to get to MD for my new job We started packing at 3pm, stopped at 4am and gave up on the rest and had goodwill come take it away It started when my wife called to see if they we coming the day they were due Dispatched claimed the driver was broke down in OK, but the part would come in at 3am, truck would be fixed and then they would be on their way Who gets parts delivered at 3am? They eventually said the driver was back on the road Never showed So day and tons of back and forth with them, lie after lie we asked for the for the divers cell Whn we called him, he said he was just got dispatched from NY to come pick up our stuff in AZ! Day he gets to AZ thanks to Meth I'm sure and he says the packing crew that was supposed to help him load up the truck is no longer in AZ and he can\'t load us up That is the quickest version of our story, but it was truly the worst experience of our lives and beyond upsetting They are criminals
Worst company ever!! They never showed! They kept claiming they were coming and after four days and they were still not there, the folks we sold our house to wanted in and we had to get a Penske truck, pack our entire house up ourselves and find someone to drive it across the country. We had small children (younger than 2) and I had to get to MD for my new job. We started packing at 3pm, stopped at 4am and gave up on the rest and had goodwill come take it away. It started when my wife called to see if they we coming the day they were due. Dispatched claimed the driver was broke down in OK, but the part would come in at 3am, truck would be fixed and then they would be on their way. Who gets parts delivered at 3am? They eventually said the driver was back on the road. Never showed. So day 3 and tons of back and forth with them, lie after lie we asked for the for the divers cell. Whn we called him, he said he was just got dispatched from NY to come pick up our stuff in AZ! Day 4 he gets to AZ thanks to Meth I'm sure and he says the packing crew that was supposed to help him load up the truck is no longer in AZ and he can\'t load us up. That is the quickest version of our story, but it was truly the worst experience of our lives and beyond upsetting. They are criminals.