Great Clips Reviews (%countItem)
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Great Clips Rating
Description: BEAUTY SALONS
Address: 2601 Jamie Ln Ste 106, Lincoln, Nebraska, United States, 68512-9635
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ON *** I WAS OVERCHARGED FOR A *** HAIRCUT. I DID NOT NOTICE THE OVERCHARGE TIL I GOT HOME. I THEN CALLED THE LOCATION AND TOLD THEM WHAT THE PROBLEM WAS. I WAS TOLD THAT THEY COULD NOT CORRECT THE ERROR AND THAT I WOULD HAVE TO CALL CORPORATE. I ASKED FOR THE PHONE # AND THE PERSON (NOT THE STYLIST THAT SERVED ME) COULD NOT COME UP WITH THE #. I THEN CALLED 2 OTHER LOCATIONS IN ***, AND NONE OF THEM HAD THE #. I THEN E-MAILED THE COMPANY AND TOLD THEM THE STORY. THE NEXT DAY I REC'D A RESPONSE SAYING THEY WERE SORRY FOR THE INCONVENIENCE, BUT THE STORE WAS WAS A FRANCHISE AND THEY COULD NOT RESOLVE THE MATTER. THEY SAID THEY WOULD NOTIFY THE FRANCHISEE AND THAT I COULD EXPECT A TIMELY RESPONSE. ITS BEEN ANOTHER 2 DAYS NOW, AND I SUSPECT THAT THE FRANCHISEE COULD CARE LESS. THIS IS NOT THE FIRST TIME I HAVE BEEN OVERCHARGED, BUT I WAS FORTUNATE TO CATCH THE OTHER ERRORS AT THE POINT OF SALE. *** FOR THE SERVICE DISCOUNT. NOW, I WISH I HADN'T GIVEN A GENEROUS CASH TIP. I SHOULDN'T HAVE TO GO THROUGH THIS BUREAUCRATIC GARBAGE TO GET RESOLUTION!!
Product_Or_Service: HAIRCUT
Order_Number: N/A
Account_Number: N/A
Refund A REFUND OF THE $ DIFFERENCE BETWEEN A REGULAR CUT $*** AND THE *** CUT $-. ONE OF THE STORES I CALLED SAID THE *** CUT WAS $, WHILE THE OTHER TWO SAID $. SO, $*-refund. FOR MY TIME, I SHOULD BE HONORED WITH A COMPLIMENTARY CUT, SHOULD I DECIDE TO PATRONIZE THEM AGAIN!! I HAVE GONE TO THEM FOR YEARS.