Great Dane Trailers

I've had the most rude and discourteous representative assist me with questions on a replacement order that was sent without my requestingInstead of answering the direct questions about the order like "will I have to pay to return this item" I was instead treated very disrespectfully and almost mocked about an email I had sent in response to the shipmentFurthermore, when I asked if I could be transferred to a different representative, I was told a direct "No" that there are no other representativesHowever when I called the customer service line I was told that this is untrueThis was confirmed by me logging back in to support chant and receiving a different agentI have saved a transcript of the conversation with the representative *** and I am highly disappointed with the service I've received in regards to a few simple questions I had about this orderAfter years of working retail and dealing with customer service reps, I can say this is one of the worst experiences I've ever hadVery disappointing experience after spending large amounts of money with this company, you should consider finding more personable customer service reps for your online assistance and removing those that make your company look badThankfully the lady I spoke to on the phone had better customer service skills and was in fact embarrassed by this other rep
After submitting this review to the company itself, I was contacted by the same representative who proceeded to tell me I was wrong and that he answered my questions when in fact he had notHe also proceeded to tell me that the phone agent who assured me that other reps were available was wrong
I was very supportive of this company until now, but the quality control of their empolyees is non existantI'm now regretting suggesting my clients order products from hereI hope they don't have to deal with the same amount of disrespect if they have an questions about their orders

Last week I started receiving unsolicited, graphic pornography and sex toy offers from this company through the U.Smail Over the course of the next four days, through countless phone complaints, they told me first that I had called and asked for this mail, which I had not, and never would; then they told me they bought my information from a mailing list They asked me my date of birth and when I refused, they asked me if it was April, and I said no, it is not, which is further proof they fabricated a request They have told me each time that they will stop, but they refused to clesrly state that not only will the mailings stop, but they refuse to state that they will erase my personal information from their data base and never share it with anyone else They said, upon questioning, that they can legally send this graphic pornography to any minor who simply lies about their date of birth, and they feel no responsibility for children's welfare When I asked the supervisor if he had kids, and would he like it if this stuff was sent to his own, he hung up on me They have refused to tell me where they "bought" my information, so I cannot go to the source and prevent them from disseminating it elsewhere, if it is true at all I am sure I have not seen the end of this invasion of privacyThey seem to be a disreputable company that has lied repeatedly to me about stopping their solicitations They told me I can fill out a form at the post office to stop pornography from entering my mailbox, but the post office says that's not true, the ber informstion at the bottom of envelopes does not identify porno even though the supervisor said it can, and that the "post office is just lazy." They can't stop anything that has paid postage so the company lied to me again I never order catalogs, I don't buy magazines, I block cookies, I don't install apps, I have never entered a contest, and I certainly don't visit sex sites They are rude, and they lied to me, and I have received mail from them three times in the last week, including days after they claimed they would put a stop to it It also figures that they would not be a member of the Revdex.com They cater to the most base, prurient interests of people and don't care whom they have upset, or which children they harm They are hiding behind the letter of the law, instead of the spirit of the law We are all responsible for our community's kids And they have repeatedly lied to me and shocked me

I was very impressed with ABC Pools customer service. I bought my pool this past June and was having difficulty with the filter. I called with lots of questions and Dawn was ALWAYS friendly, helpful and patient. After bringing the filter in and having Doug service it we still had some issues. They decided on their own to upgrade my filter and they personally came out to install it!! I was so happy to not have to fight or argue to have my problem resolved. It has been great working with them!! I highly recommend ABC Pools!!

Received a defective product which was broken upon arrival. I kindly asked customer service to ship a replacement. They offered me a return label only and were rude, even after I expressed my dissatisfaction with the whole situation. I have no control over them shipping broken items but they are so ignorant and do not care! I asked for manager and got nowhere. Customer service is awful and this company needs to get their quality control in check. Save your money or buy from another reliable company. DO NOT BUY FROM THESE IS! YOU WILL REGRET IT!