Great Day! Tours & Charter Bus Service

This business offer was received by Revdex.com via phone.The President of the business said he will offer the consumer a goodwill refund of $as a final resolution and with her signature on a Mutual Release form to confirm resolution.The President said the consumer otherwise would receive a courtesy refund of $

[The consumer accepted the business's offer via phone with a Revdex.com staff member.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. The consumer said she accepts the business's refund offer of $and she said she will also sign the Mutual Release Form, as required by the businessThe consumer has requested to have her refund mailed to:*** *** ***
*** *** **
*** *** *** ***
Regards,
*** ***

This response was received by Revdex.com via phone.The owner said the consumer filed a dispute with her cc company and she lost, the owner said the consumer went with another travel company because she got a cheaper rate by $10.He said the consumer was told by his business that they never cancel their NYC
trips and he said his NY trip did run, he said there were people.He said the consumer said she didn't cancel her trip with the other company because they would not give her a refund.Allen said the consumer said she didn't care about their written policy