Great Eagle Moving

Revdex.com:At this time, I have not been contacted by Great Eagle Moving, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Great Eagle Moving, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***

The issue with [redacted] and the company was resolved

RevDex.com:At this time, I have not been contacted by Great Eagle Moving, Inc. regarding complaint ID [redacted] .Sincerely, [redacted] ***

[redacted] shipment was picked up on with requested delivery date on , even though the client had a dispute with the total amount charge , we dispatched the shipment to meet their delivery request date , we explained to the client that the shipment is in transit and we are going to work with them on the priceThe driver got to the delivery destination and the client refused to answer the phone , the office tried several time and got no answer as well, we had no other choice but to put the shipment in storage [redacted] reached out to the DOT and the issue with the pricing was resolved , the total charge stayed at the original estimate of $ We explained to Mr L [redacted] from the DOT that the client will have to pay their balance of $, once they make the payment they can have access to the storage information to pickup their shipment , because we ill not be making a second delivery, he told us to reach out to the customer and work it out We reached out the the client and explained to them that since we attempted to deliver their shipment and was unable to reach anyone , they will be responsible for taking their shipment from the storage unit once the payment of $is paid in fullThey refuse to paid the balance and it's very hard to communicate with them The client shipment is still in the storage unit in GA We want to resolve the issue, we want the client to have their shipment as soon as possible , but they are not willing to corporate