Great Eastern Energy

To whom it
may concern,
 
We are
responding to a complaint dated July [redacted] from [redacted]. According to
our records, [redacted] did indeed choose GEE as his energy
provider. We know this because we called him personally to confirm. We suspect
that he was "slammed"...

by another energy company claiming that [redacted] wanted to change providers. We would be happy to send you the
recording of our conversation with [redacted] that took place on
July [redacted].
 
Sincerely,
 
Virginie G[redacted]
EVP of Marketing

Review: I never authorize Great Eastern Energy to be my gas supplier, but this company switches my account in secret. Also, it continues to disturb my cooperation with my current supplier by dropping the account. My current ESCO is authorized to supply gas on April * 2015, but it was delayed by Great Eastern Energy until June * 2015, and Great Eastern Energy tries to retake the account on July * 2015.Desired Settlement: Please help me to stop the continuous interference from Great Eastern Energy, and have it compensate me for last month's additional supply cost $71.09.

Thank you!

Business

Response:

To whom it

may concern,

We are

responding to a complaint dated July [redacted] from [redacted]. According to

our records, [redacted] did indeed choose GEE as his energy

provider. We know this because we called him personally to confirm. We suspect

that he was "slammed" by another energy company claiming that [redacted] wanted to change providers. We would be happy to send you the

recording of our conversation with [redacted] that took place on

July [redacted].

Sincerely,

Virginie G[redacted]

EVP of Marketing