Great Eastern Resort Corporation

Great Eastern Resort Corporation really needs to reconsider MrP [redacted] 's involvement as a sales manager for the Massanutten resortOur salesperson, Jeff, was professional, easy-going, light on any pressure, and seemed down to earthIt was his approach, attention to detail, and genuine-enough nature that encouraged us to learn more about possible ownership here at MassanuttenHowever, our desire to own here was killed off by his manager, MrP [redacted] , who came to the table and single-handedly clubbed all of Jeff's hard work to death right before our eyesMrP [redacted] was abrasive, high-pressure, and exuded the type of vibe you'd expect from a slick used car salesmanDespite knowing that the lines and tactics he used were over-the-top, we were still enamored enough with the property that we were willing to entertain offersHere are just some of his exact-quote highlights that turned our interest into disinterest within a matter of minutes: "The state is holding $million of our money until we sell outWe're almost there and we want that $million back so we can build a shopping centerSo, we're going to give this to you at costWe need to dump these and only have a few left." "No, your wife can't leaveYou have to stay here togetherIf she needs to get something to eat, you can stay here and we'll wait." "We can't give you more time to think about it because there are people waiting to see if you take the dealIf you don't, they'll jump all over it." "Not interested? Hang on one minute...let me see if the unit we're talking about has been rented out yet." (leaves for seconds) "Yes! I can do this! These units rent out for $2,a week to people who aren't ownersWell, I called down and they said this very unit has been rented so I'm going to apply the $2,they paid as a discount for YOUThat takes it down to only $11,000." The list goes on and on, but we just wanted out of thereKnowing that Virginia has a non-waiverable 7-day cancellation clause, we decided to move forward and consider it back in our room since we had that protectionWe really enjoy the resort but there was no convincing him that we needed some time to consider an $11,000+ expenseI told MrP [redacted] that I didn't want my check deposited until Monday, August 1st so I could transfer funds into the account we were usingI told him in no uncertain terms that I'm not doing the deal unless I can have that assuranceHe assured me that he'd hold the check and to not tell the front office that he's doing this for me because it wouldn't be fair to othersI chalked it up to more salesmanship, and just nodded in agreement that his secret was safe with meHe had me date the check for that day, July 26th, and practically ripped the pen from my hand when I went to write the agreed-upon deposit date in the memo lineI consider myself a smart person but I was somehow blind to that warning signStill, he gave me his word that it would be heldTurns out, MrP [redacted] straigliedThe morning after our purchase, July 27th, I called our closing officer, LaDonna, to ask some clarification questionsShe was wonderfulHowever, in our conversation, she told us that the check was depositedI was furious and reiterated what MrP [redacted] had promised to doShe was bewildered by what MrP [redacted] had told us and said that he had no power to offer that, let alone honor itWhen I repeated that he promised to wait until the 1st, she said that he shouldn't have told me thisWhen I found out that MrP [redacted] had blatantly lied to us, I told her that we were absolutely canceling and returning to the conference center to turn everything inWe would also be sending a rescission letter to the corporate office via Certified Mail, as directed in the contract, to cancel the deal without penaltyShe understood and said, "anytime someone tells you not to say anything to the closing officer, that should be an immediate red flag." Lesson learned, trust no oneI went to the business center to type and print the rescission letter and arrived at the conference center to turn everything inI was then corralled into a "closing room" for an exit interviewThe woman speaking with me said that the signing manager typically likes to join for the exit interview but that MrP [redacted] refusedI'm not surprisedHe knew exactly what he did and I'm sure he didn't want the confrontation that would have awaited himShe understood my frustration and said, "If you ever change your mind, we'll always accept your credit card." NiceIf MrP [redacted] had lied about something so simple, I can only imagine what other surprises awaitedHad he not been involved, we'd be with MassanuttenIt was that serious of an ethics breach in my opinionI don't deal with liars and it cost the resort a buyerWith his slick talk and anything-goes nature of untruths, I'm sure he's a top sales performer, so I doubt the resort cares about his lack of ethicsBut MrP [redacted] is living up to the reputation many in the business loathe to be saddled withHe gives a bad name to the industry and a worse name to the resortHe doesn't belong on that floorThat experience aside, we very much enjoyed the resort, but he killed any desire to make it an annual returnTo quote the eloquent MrP [redacted] , "This place knows how to make money hand over fist." That's probably the only honest thing to escape his lips

Having sat all day (hrs) in the sales process, it is not just a breakfast, we still purchased a property It was worse than buying a car We liked the resort, having stayed there thru RCI We were promised more than we ever have seen One in particular was that our timeshare was worth possibly 121,points thru when exchanging thru RCI Reality is that it is worth only points and is in the weeks system not points I live in Maine, why would I go to Virginia for foliage or skiing This was purchased for the point value that we were told about (121,000) from both the sales person and hyped greatly by the sales manager Of course the onsite RCI rep was not available Stupid me this being my first timeshare purchase and being unfamiliar with the system and wasting a sunny day in their office RCI would not let us bank both units we purchased so one unit goes unusable I do not recommend buying at this resort although still a good place to visit if staying a week once

Great Eastern Resort Corporation really needs to reconsider Mr. P[redacted]'s involvement as a sales manager for the Massanutten resort.
Our salesperson, Jeff, was professional, easy-going, light on any pressure, and seemed down to earth. It was his approach, attention to detail, and genuine-enough nature that encouraged us to learn more about possible ownership here at Massanutten.
However, our desire to own here was killed off by his manager, Mr. P[redacted], who came to the table and single-handedly clubbed all of Jeff's hard work to death right before our eyes.
Mr. P[redacted] was abrasive, high-pressure, and exuded the type of vibe you'd expect from a slick used car salesman. Despite knowing that the lines and tactics he used were over-the-top, we were still enamored enough with the property that we were willing to entertain offers.
Here are just some of his exact-quote highlights that turned our interest into disinterest within a matter of minutes:
"The state is holding $10 million of our money until we sell out. We're almost there and we want that $10 million back so we can build a shopping center. So, we're going to give this to you at cost. We need to dump these and only have a few left."
"No, your wife can't leave. You have to stay here together. If she needs to get something to eat, you can stay here and we'll wait."
"We can't give you more time to think about it because there are people waiting to see if you take the deal. If you don't, they'll jump all over it."
"Not interested? Hang on one minute...let me see if the unit we're talking about has been rented out yet."
(leaves for 45 seconds)
"Yes! I can do this! These units rent out for $2,000 a week to people who aren't owners. Well, I called down and they said this very unit has been rented so I'm going to apply the $2,000 they paid as a discount for YOU. That takes it down to only $11,000."
The list goes on and on, but we just wanted out of there. Knowing that Virginia has a non-waiverable 7-day cancellation clause, we decided to move forward and consider it back in our room since we had that protection. We really enjoy the resort but there was no convincing him that we needed some time to consider an $11,000+ expense.
I told Mr. P[redacted] that I didn't want my check deposited until Monday, August 1st so I could transfer funds into the account we were using. I told him in no uncertain terms that I'm not doing the deal unless I can have that assurance.
He assured me that he'd hold the check and to not tell the front office that he's doing this for me because it wouldn't be fair to others. I chalked it up to more salesmanship, and just nodded in agreement that his secret was safe with me.
He had me date the check for that day, July 26th, and practically ripped the pen from my hand when I went to write the agreed-upon deposit date in the memo line. I consider myself a smart person but I was somehow blind to that warning sign. Still, he gave me his word that it would be held.
Turns out, Mr. P[redacted] straight-up lied.
The morning after our purchase, July 27th, I called our closing officer, LaDonna, to ask some clarification questions. She was wonderful. However, in our conversation, she told us that the check was deposited. I was furious and reiterated what Mr. P[redacted] had promised to do.
She was bewildered by what Mr. P[redacted] had told us and said that he had no power to offer that, let alone honor it. When I repeated that he promised to wait until the 1st, she said that he shouldn't have told me this.
When I found out that Mr. P[redacted] had blatantly lied to us, I told her that we were absolutely canceling and returning to the conference center to turn everything in. We would also be sending a rescission letter to the corporate office via Certified Mail, as directed in the contract, to cancel the deal without penalty. She understood and said, "anytime someone tells you not to say anything to the closing officer, that should be an immediate red flag." Lesson learned, trust no one.
I went to the business center to type and print the rescission letter and arrived at the conference center to turn everything in. I was then corralled into a "closing room" for an exit interview.
The woman speaking with me said that the signing manager typically likes to join for the exit interview but that Mr. P[redacted] refused. I'm not surprised. He knew exactly what he did and I'm sure he didn't want the confrontation that would have awaited him.
She understood my frustration and said, "If you ever change your mind, we'll always accept your credit card."
Nice.
If Mr. P[redacted] had lied about something so simple, I can only imagine what other surprises awaited. Had he not been involved, we'd be with Massanutten. It was that serious of an ethics breach in my opinion. I don't deal with liars and it cost the resort a buyer.
With his slick talk and anything-goes nature of untruths, I'm sure he's a top sales performer, so I doubt the resort cares about his lack of ethics. But Mr. P[redacted] is living up to the reputation many in the business loathe to be saddled with. He gives a bad name to the industry and a worse name to the resort. He doesn't belong on that floor.
That experience aside, we very much enjoyed the resort, but he killed any desire to make it an annual return. To quote the eloquent Mr. P[redacted], "This place knows how to make money hand over fist."
That's probably the only honest thing to escape his lips.

Having sat all day (6 hrs) in the sales process, it is not just a breakfast, we still purchased a property. It was worse than buying a car. We liked the resort, having stayed there thru RCI. We were promised more than we ever have seen. One in particular was that our timeshare was worth possibly 121,000 points thru when exchanging thru RCI. Reality is that it is worth only 17000 points and is in the weeks system not points. I live in Maine, why would I go to Virginia for foliage or skiing. This was purchased for the point value that we were told about (121,000) from both the sales person and hyped greatly by the sales manager. Of course the onsite RCI rep was not available. Stupid me this being my first timeshare purchase and being unfamiliar with the system and wasting a sunny day in their office. RCI would not let us bank both units we purchased so one unit goes unusable. I do not recommend buying at this resort although still a good place to visit if staying a week once.

Great Eastern Resort Corporation really needs to reconsider Mr. P[redacted]'s involvement as a sales manager for the Massanutten resort.
Our salesperson, Jeff, was professional, easy-going, light on any pressure, and seemed down to earth. It was his approach, attention to detail, and genuine-enough nature that encouraged us to learn more about possible ownership here at Massanutten.
However, our desire to own here was killed off by his manager, Mr. P[redacted], who came to the table and single-handedly clubbed all of Jeff's hard work to death right before our eyes.
Mr. P[redacted] was abrasive, high-pressure, and exuded the type of vibe you'd expect from a slick used car salesman. Despite knowing that the lines and tactics he used were over-the-top, we were still enamored enough with the property that we were willing to entertain offers.
Here are just some of his exact-quote highlights that turned our interest into disinterest within a matter of minutes:
"The state is holding $10 million of our money until we sell out. We're almost there and we want that $10 million back so we can build a shopping center. So, we're going to give this to you at cost. We need to dump these and only have a few left."
"No, your wife can't leave. You have to stay here together. If she needs to get something to eat, you can stay here and we'll wait."
"We can't give you more time to think about it because there are people waiting to see if you take the deal. If you don't, they'll jump all over it."
"Not interested? Hang on one minute...let me see if the unit we're talking about has been rented out yet."
(leaves for 45 seconds)
"Yes! I can do this! These units rent out for $2,000 a week to people who aren't owners. Well, I called down and they said this very unit has been rented so I'm going to apply the $2,000 they paid as a discount for YOU. That takes it down to only $11,000."
The list goes on and on, but we just wanted out of there. Knowing that Virginia has a non-waiverable 7-day cancellation clause, we decided to move forward and consider it back in our room since we had that protection. We really enjoy the resort but there was no convincing him that we needed some time to consider an $11,000+ expense.
I told Mr. P[redacted] that I didn't want my check deposited until Monday, August 1st so I could transfer funds into the account we were using. I told him in no uncertain terms that I'm not doing the deal unless I can have that assurance.
He assured me that he'd hold the check and to not tell the front office that he's doing this for me because it wouldn't be fair to others. I chalked it up to more salesmanship, and just nodded in agreement that his secret was safe with me.
He had me date the check for that day, July 26th, and practically ripped the pen from my hand when I went to write the agreed-upon deposit date in the memo line. I consider myself a smart person but I was somehow blind to that warning sign. Still, he gave me his word that it would be held.
Turns out, Mr. P[redacted] straight-up lied.
The morning after our purchase, July 27th, I called our closing officer, LaDonna, to ask some clarification questions. She was wonderful. However, in our conversation, she told us that the check was deposited. I was furious and reiterated what Mr. P[redacted] had promised to do.
She was bewildered by what Mr. P[redacted] had told us and said that he had no power to offer that, let alone honor it. When I repeated that he promised to wait until the 1st, she said that he shouldn't have told me this.
When I found out that Mr. P[redacted] had blatantly lied to us, I told her that we were absolutely canceling and returning to the conference center to turn everything in. We would also be sending a rescission letter to the corporate office via Certified Mail, as directed in the contract, to cancel the deal without penalty. She understood and said, "anytime someone tells you not to say anything to the closing officer, that should be an immediate red flag." Lesson learned, trust no one.
I went to the business center to type and print the rescission letter and arrived at the conference center to turn everything in. I was then corralled into a "closing room" for an exit interview.
The woman speaking with me said that the signing manager typically likes to join for the exit interview but that Mr. P[redacted] refused. I'm not surprised. He knew exactly what he did and I'm sure he didn't want the confrontation that would have awaited him.
She understood my frustration and said, "If you ever change your mind, we'll always accept your credit card."
Nice.
If Mr. P[redacted] had lied about something so simple, I can only imagine what other surprises awaited. Had he not been involved, we'd be with Massanutten. It was that serious of an ethics breach in my opinion. I don't deal with liars and it cost the resort a buyer.
With his slick talk and anything-goes nature of untruths, I'm sure he's a top sales performer, so I doubt the resort cares about his lack of ethics. But Mr. P[redacted] is living up to the reputation many in the business loathe to be saddled with. He gives a bad name to the industry and a worse name to the resort. He doesn't belong on that floor.
That experience aside, we very much enjoyed the resort, but he killed any desire to make it an annual return. To quote the eloquent Mr. P[redacted], "This place knows how to make money hand over fist."
That's probably the only honest thing to escape his lips.