Great Expressions Dental Centers

Our Corporate office has spoken to Mrs [redacted] many times regarding this dispute Please be advised there have been a total of five audits completed, the account is very complicated due to this family having four dental insurance We have received received another insurance payment which posted to the account on December 17, There is an additional refund in process in the amount of $

The refund was processed on October 6,

Revdex.com:At this time, I have not been contacted by Great Expressions Dental Centers regarding complaint ID [redacted].Sincerely,
[redacted]

Our Corporate office has spoken to Mrs. [redacted] many times regarding this dispute.  Please be advised there have been a total of five audits completed, the account is very complicated due to this family having four dental insurance.  We have...

received received another insurance payment which posted to the account on December 17, 2014.  There is an additional refund in process in the amount of $43.00.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  The deck has been repaired.  Besides being at the house, a few times to look at the windows, no solution was offered for the windows.  When brought up to a De George employee what the problem was, he had to agree that the windows were installed incorrectly, causing the problem.  Tom's last visit, in the Fall, just offered to replace the trim on the window from the water, with a service call.  The windows are only five years old.  The business where De George purchased the windows went out of business.  I would like to be compensated for 1/2 the cost of the new windows, which is $1,750.00.  Regards,  [redacted]

Revdex.com spoke to Tom at business and the following was relayed: We did go out to repair the deck on Wednesday, December 23rd. The deck is fixed. Our foreman did go out to look at the windows. The consumer has already had another contractor order the windows before having us look at the issue. The issues...

with the windows can be repaired without replacing the windows by redoing something different on the exterior and then reinstalling the current windows. We are willing to do that for the customer.

[A default letter is provided here which indicates your rejection of the business's offer. 
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID 10219614, and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this offer appear below:
[You must provide details of why you are not satisfied with this resolution. Please type details here:]
Regards,
[redacted]