[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: 11572104
I am rejecting this response because: First, the number on the form is a valid number, it's OUR number and they never tried to call us.Second, the results has been never sent to us, they are always sent to the pediatrician, and she never received themThird, we never received any letter, until now that we received the $800 bill. It's pretty weird that this bill made its way out to us, but no the other documents you say were sent.There is no proof at all that the test was performed, and again, any "result" that the lab can made up as up today is completely invalid and suspicious.If you sent us an email asking for the date the sample was collected, how is that possible that you couldn't send another email telling us about any issue?? Completely false statement.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: 11572104
I am rejecting this response because: First, the number on the form is a valid number, it's OUR number and they never tried to call us.Second, the results has been never sent to us, they are always sent to the pediatrician, and she never received themThird, we never received any letter, until now that we received the $800 bill. It's pretty weird that this bill made its way out to us, but no the other documents you say were sent.There is no proof at all that the test was performed, and again, any "result" that the lab can made up as up today is completely invalid and suspicious.If you sent us an email asking for the date the sample was collected, how is that possible that you couldn't send another email telling us about any issue?? Completely false statement.
Regards,
[redacted]