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Great Point Media Design

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I asked [redacted], [redacted] of Great Point Media Design, to create a website for me in July 2012 to help promote my book and speaking services. [redacted] quoted me a price of $1500, of which I paid half up front and then another half a short time later even though the project was not complete. I had previously done business with [redacted] without issue so did not think I would have an issue this time around. [redacted] kept making empty promises that the website would be complete in a month, two weeks, or some other time frame. When I finally said I needed the website complete or I wanted a refund on my money, I no longer heard from [redacted]. I sent him and email asking for a refund of which he responded "OK" but never sent the money. By February of 2013, I needed a website in place so I had to hire a different web developer. I now have a functioning website but not because of [redacted]. As such, I am requesting that my $1500 be refunded immediately as [redacted] did not deliver a website as promised.Product_Or_Service: Design of a websiteDesired SettlementPer my description above, I would like to be refunded the $1500 I paid to [redacted] for my website. I have email evidence of the quote price, the delays in delivery, and [redacted]'s response of "OK" when asked for a refund. Please let me know if you would like copies of this correspondence.

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Description: Web Design

Address: 41 Pear Street, Springfield, Massachusetts, United States, 01109


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