Great Roofing & Restoration, LLC.

Our old production manager must have been dealing with this and dropped the ball This is the first that I, one of the owners, have heard of any issues outside of the check we sent for resolve what we thought to be any remaining issues We have contacted the customer and are working to resolve issues

Initial Business Response /* *** ** *** */
HelloYes our project manager told us that he was communicating with the Mr*** and clearly that was not the caseWe have made contact with Mr*** and we have agreed to the solution with himAll repairs are now in the hands of Upper
Management so we will get everything resolved
Initial Consumer Rebuttal /* *** ** *** */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thus far they have sent someone out to start some of the workWhile it is not done I will accept their response, but will reopen if the repairs continue to drag out for too much longer

Our old production manager must have been dealing with this and dropped the ball.  This is the first that I, one of the owners, have heard of any issues outside of the check we sent for resolve what we thought to be any remaining issues.  We have contacted the customer and are working to...

resolve issues.