Greater Cleveland Tutorial Service

We are well aware of the situation with Ms [redacted] She did get approved for a 0%, cost $***advanceUnfortunately [redacted] card flipped her to mailing a check due to privacy act I do not have the authority to divulgeMy Area Manager did try to speak with Ms [redacted] but she kept screaming and yelling and the manager could not get a word inThe manager asked her several times to calm down or she would end the callWhen Ms [redacted] continued to scream the manager told her to have a nice day and she ended the call.We were all very sorry and apologetic to Ms [redacted] however we do not issue refund advances that is done by [redacted] ***.I don't know what else we could possibly do for her.Rob S***, President9Par, Inc d/b/a Jackson Hewitt Tax Service

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear The company is running advertisement yet I yelled because Jackson Hewitt refused to fix or resolve my issue and still refusing to fix the problemYou can’t promise and advertise money to be deposited on a card in hours and then mail me a checkI’m requesting that my fees be waived for filing my taxes with Jackson Hewitt this yearThey have advertisement.
Regards,
*** ***

We are well aware of the situation with Ms. [redacted]. She did get approved for a 0%, 0.00 cost $[redacted]. advance. Unfortunately [redacted] card flipped her to mailing a check due to privacy act I do not have the authority to divulge. My Area Manager did try to speak with Ms. [redacted] but she kept...

screaming and yelling and the manager could not get a word in. The manager asked her several times to calm down or she would end the call. When Ms. [redacted] continued to scream the manager told her to have a nice day and she ended the call.We were all very sorry and apologetic to Ms. [redacted] however we do not issue refund advances that is done by [redacted].I don't know what else we could possibly do for her.Rob S[redacted], President9Par, Inc d/b/a Jackson Hewitt Tax Service