Initial Business Response /* (1000, 6, 2016/08/22) */
Revdex.com Case # XXXXXXXX
Unfortunately, when our boarding rate increased in June 2015 some of the internet search engines are still showing our old rate. We are still working to correct the issue. Customer's desired resolution to close this Revdex.com...
complaint case is a refund of the boarding price difference. We will gladly refund the price difference of $48.00. If customer has additional questions not related to the above case, please email [redacted]@peoriapetresort.com
Initial Consumer Rebuttal /* (2000, 8, 2016/08/27) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The response is acceptable, butI do hope that the manager is retrained in customer service.
Initial Business Response /* (1000, 6, 2016/08/22) */
Revdex.com Case # XXXXXXXX
Unfortunately, when our boarding rate increased in June 2015 some of the internet search engines are still showing our old rate. We are still working to correct the issue. Customer's desired resolution to close this Revdex.com...
complaint case is a refund of the boarding price difference. We will gladly refund the price difference of $48.00. If customer has additional questions not related to the above case, please email [redacted]@peoriapetresort.com
Initial Consumer Rebuttal /* (2000, 8, 2016/08/27) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The response is acceptable, butI do hope that the manager is retrained in customer service.