Greeley Modern Dentistry and Ortho

I had such a bad experience with this place, they performed a simple filling on an otherwise, healthy molarAfter having to go back three different times to have the small filling re-done and after six hours of working on it, they cracked my toothMy jaw was extremely sore from being there so longThe assistants did most of the work, kept filing and filing down because my bite was offI've been in pain for four weeks now, and cannot eat on my left side $later, they say I need a root canal and a crownThey said I may even likely lose the tooth!! They will not work me to repair what they didWhat's worse is that this tooth didn't even hurt before I went in, it was not cracked and I had no pain Wow, now they want $more to fix it?!?!? I even offered to pay half if they would fix it, nope Terrible customer service and I asked four times to speak with the owner and was denied

GREELEY MODERNDENTISTRY AND ORTHODONTICSJune 17, 2016VIA EMAIL: [email protected]*** *** ***
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RE: *** ***
CASE ID NO.: ***Dear Mr***,Customer service is important to Greeley Modern Dentistry and Orthodontics and we strive to ensure our patients are happy with all aspects of treatment As a principal part of our commitment to customer service we make every effort to accurately estimate co-insurance for each patient.We are aware of Mr***’s concerns regarding his wife’s account and the refund they are inquiring about As Mr*** indicated in his correspondence, we have been in contact with him regarding this refund We apologize for the delay; however, we are happy to inform the Revdex.com that a refund in the amount $has been processed This refund, on top of the first refund we processed back in December of in the amount of $302.09, gives Mrs*** a total refund of $for services rendered at our office Lastly, we also processed a refund to her insurance carrier in the amount of $in April of for these same services.Given the recent refund of $and the previous refund processed to Mrs***, we believe this matter to be resolved.Please let us know if you have any additional questions regarding this matter.Respectfully,Greeley Modern Dentistry and Orthodontics

Hello Revdex.com, I have attached Greeley Modern Dentistry’s initial response to the concerns filed by Ms*** Upon receipt of an appropriately executed HIPAA Release, Greeley Modern Dentistry will respond to the concerns in question. Thank
you, Tracie R*** | Patient Relations AnalystPhone (714) 845-Fax (949) 250-

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
Regards,
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GREELEY MODERNDENTISTRY AND ORTHODONTICSJune 17, VIA EMAIL: [email protected]
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RE: *** ***
CASE ID NO.: ***Dear Mr***,
Customer service is important to Greeley Modern Dentistry and Orthodontics and we strive to ensure our patients are happy with all aspects of treatment As a principal part of our commitment to customer service we make every effort to accurately estimate co-insurance for each patientWe are aware of Mr***’s concerns regarding his wife’s account and the refund they are inquiring about As Mr*** indicated in his correspondence, we have been in contact with him regarding this refund We apologize for the delay; however, we are happy to inform the Revdex.com that a refund in the amount $has been processed This refund, on top of the first refund we processed back in December of in the amount of $302.09, gives Mrs*** a total refund of $for services rendered at our office Lastly, we also processed a refund to her insurance carrier in the amount of $in April of for these same servicesGiven the recent refund of $and the previous refund processed to Mrs***, we believe this matter to be resolvedPlease let us know if you have any additional questions regarding this matterRespectfully,
Greeley Modern Dentistry and Orthodontics

Hello Revdex.com, I have attached Greeley Modern Dentistry’s initial response to the concerns filed by Ms. [redacted].  Upon receipt of an appropriately executed HIPAA Release, Greeley Modern Dentistry will respond to the concerns in question. Thank you, Tracie R[redacted] |...

Patient Relations AnalystPhone (714) 845-8628 Fax (949) 250-0520