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Green Air Solutions

7640 Burnet Ave Unit A, Van Nuys, California, United States, 91405-1005

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I wouldn't have even left one star for Green Air Solutions but in order to warn people of this company I had to. What do you call a company that does shotty work and doesn't want to assist in a resolution accept blame the customer? Swindlers, thieves, down right robbers. This company did just that.

Here's what happened to me so be warned...last year we hired Green Air Solutions to replace my a/c ducts. We thought all was fine until just recently when we ran our ac and realized there was a problem. In my mind I thought it must be the 45 year old machinery, it can't be the ducts since we just replaced them less than two years ago so we called *** to replace machinery. While *** sub-contractors *** Care *** and *** were up in the attic they discovered that the duct work previously done (by Green Air Solutions) was a MESS. Ducts were unsealed, they were laid on the floor of the attic as to kink and not get enough air flow (like bent straws) , they were stretched to point of breakage, they reused my old metal ducts and did not insult in areas that needed to be, just all around *** workmanship. (Pictures are attached for proof).

I called Green Air Solutions for, at the least, a refund on the workmanship and I was told that it was my fault that I didn't call when the work was done a year and half ago. Do other customers go up in the attic to double check duct work? Ah, no?! That's why we hire companies. You trust that the work has been done accordingly. So, of course, I didn't know any of this until a more professional and reputable company sees issue I couldn't. I provided pictures and was told that it was the other company *** who must've done it because it wasn't Green Air Solutions. I knew they'd say this so I had *** take pictures of Green Air Solution's work
before they started to completely fix all the *** that was previously done by Green Air Solutions. *** hung the ducts, sealed them and basically did EVERYTHING up to code.

I'm sharing my horror story experience in hopes that I help another customer avoid these swindlers.

I never received a thing. No compensation of any sort. Just a condensing conversation with the GM and a voice mail from the owner saying they were sorry but there's nothing they could or will do. They kept my $6k. PLEASE email me before you decide to use this company and I will gladly tell more details since it is hard to tell from the pictures but to a trained person they could see what went wrong. If I can't get resolution for myself, I'm hoping to help others avoid losing their hard earned money on Green Air Solutions.

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Address: 7640 Burnet Ave Unit A, Van Nuys, California, United States, 91405-1005

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