Green Arbor Landscaping LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI would like the company to give me a phone call to discuss situation and set up an appointmentSaturday afternoon July would work best.Sincerely, [redacted] ***

Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHowever, I would to point out that the business response seems to have a typo in it Where it reads "Your balance is not $0.00.", should it read "Your balance is now $0.00"? That would make it consistent with the first sentence of the responseAssuming it is a typo, I find the solution satisfactoryIf not, I need clarification from the businessSincerely, [redacted] ***

Hello [redacted] , I apologize for not getting back to you sooner. I have taken care of your account and have credited you the balance due. Your balance is not $0.00. We apologize for this inconvenience. If you have any further questions, please let me know. Jimmy L*

Complaint: ***I am rejecting this response because:I am unaware of any appointment made to reseed my lawnFurther, I cannot even get a phone call to discuss this matterAlso my sprinkler system is malfunctioning but no attempt has been made to address my problemAll I want is to do is communicate and meet so we can correct my issuesAll I want is my problem fixed or money refundedThat money includes some of the sprinkler workJust call and discuss my issue.Sincerely,*** ***

The sprinkler repair was completed and a thorough thatching, aeration and reseeding was doneWe have responded to Mr*** requests via email and have since scheduled his reseed for 6/A crew will be there to spot seed the lawn in areas that the seed has not takenThe cost of the work in
question is $1,573.70, not $3,

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like the company to give me a phone call to discuss situation and set up an appointment. Saturday afternoon July 25 would work best.Sincerely, [redacted]

Hello [redacted],
 
I apologize for not getting back to you sooner. I have taken care of your account and have credited you the balance due. Your balance is not $0.00. We apologize for this inconvenience.
 
If you have any further questions, please let me know.
 
Jimmy L*

If you would like we can reseed the lawn again and can do a free diagnostic on the sprinkler system. When our company left, your system was working properly. We did a walk through with you before collecting any payment. If it is an issue with your existing sprinkler system (that was previously there) that is not included in the irrigation repair that we did. That would incur additional costs. Please let me know when would be a good time for us to come by.Thank you.

Better...

Business Bureau:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I would to point out that the business response seems to have a typo in it.  Where it reads "Your balance is not $0.00.", should it read "Your balance is now $0.00"? That would make it consistent with the first sentence of the response. Assuming it is a typo, I find the solution satisfactory. If not, I need clarification from the business. Sincerely, [redacted]