Green & Associates

On April 4th I called [redacted] about my malfunctioning dishwasherThe control panel was not working correctly.This was not the original control panel it had already been replaced in July [redacted] immediately put me in contact with Valley Home Appliance On May 13th, six weeks later, after three visits and multiple phone calls my [redacted] dishwasher is now working properly againThe cost to me was $ If I had known this, I would never had paid this Lessons learned: [redacted] Insist on the price before any work is completedWe asked Home Appliance for the price on the work but were never told until after the work was completed

I can't prove it but I am sure they pulled the old bait and switch pricing [redacted] on meThe company was recommended to me [redacted] who sold me the pool heater [redacted] told me that the charge should be around $to remove my old heater and install the new oneI contacted Valley Home and asked what the charge would be and I swear the gentleman told me $250, exactly in line with what [redacted] mentionedI even asked him to repeat the price for me and I told my wife $later that eveningAfter the install, they left me an invoice not for $250, but rather, $+ HSTWhen I spoke with the gentleman about the price difference he said that he would have never agreed to $as he had to take my old heater out and it was a tight fit for the new oneWhen I spoke to his [redacted] afterwards, she indicated that sometimes when a job becomes more difficult for whatever reason, they charge moreHe also left a messLesson learned - get the quote in writing!