Green Building & Supply Company Inc

Review: This company came to my home on May 29, and stated they would do roofing on 3 roofs at this property, replace 6 windows, do insulation and repair a tub. Quoted a complete price of 14,900. On May 31 a contractor arrived and took measurements and would not give me a start time. I received a call at approximately 8:30pm the same day stating they would do one roof right away, be there early the next morning. Consequently, that would be the day I could also send in notice to cancel the projects. When I arrived home on June 1, at 3:30pm the contractor was removing shingles from the kitchen roof project. He left at 7:35pm. Since that day there has been no work completed and the roof has shingles removed tar paper remains. There have been 3 storms since that day. I was called on June 4 and told that the windows were ready but I wanted to know about the roof. I was ignored. This morning I sent in Notice of Cancellation due to no work being in progress and a roof that now is in worse condition than when they began.Desired Settlement: I would like this company to come and pick up the new shingles that sit in bundles on the property and leave. I would agree to pay for the 1 day of work done but that would be as far as I believe I should have to do.

Review: In may of 2013....my husband and myself made a contract with this company to have the siding....new windows, doors, and new gutters for my home.... I have never seen so much bull. All they had were problems with employees. the main worker did a great job.... when all was said and done and they finshed everything....first rain my gutters leaked....and a piece of siding come off.... we had to call the company to have this fixed... which they did. It is now august 15th 2014. Our gutters are leaking everywhere and my siding is falling off. we have tried contacting them...calling them 3 or 4 times a day. they have not contacted us yet....and it is going to rain this weekend so now i'm sure from the gutters leaking so much we will have more siding coming off. this is the worst company I have ever known....we are still finishing work they never got done... I need my gutters fixed and my siding as soon as possible. or I will have no choice but to take legal action...Desired Settlement: we need the gutters fixed and the siding fixed.

Review: 1)He came to my home told me he put on a new roof with green shingles, new vinyl siding sandton, steel roof on back two roof. He had guy out of Pittsburgh pa there nail showing not put on straight and the porch roof leak now. There was nails and trash all over and left in big trash bags in my yard. 2)Then the second guy show up to do the vinyl siding from warren pa. took hime 4 weeks to do his job. Siding not nail multiple place around the house, not fasten down J channel not nail down. Some of the siding cut wrong, he had to take several pieces off and had to replace them because of it being to short, cut wrong. He failed to put the foam in the steel roof to prevent water from going under it. Siding does not match on the north side of the house had him fix multiple things the first time on his forth week he finished up when I was working third shift. So when he finished up and picked up his tools and left. I called Barry Green the following Monday and told him what happened that the two guys he hired to do the work on my house was very shotty and poor workmanship neither of them were licensed or certified contracters. He told me that he was going to have somebody else come in and fix it, I was so fed up with the job that I didn't want anybody else. He told me on the first day we met at my house that if the job was not to my satisfaction that I wouldn't have to pay for it. Myself and wife have not signed any contract with him, were both upset with the people he had here and the jobs that they did. So instead of having him fix it were gonna take care of it ourselfs at our own exspence and we will not have him back here again for anything. We made several attempts with him to get things fixed right. Called him four times Monday, Tuesday three times Wednesday with no answer on his phone after four rings then Thursday called him again he answered and I asked him why he wouldn't answer my calls his reply was he thought it was telemarketers or someone he didn't want to talk too.Desired Settlement: We are fed up with his shotty job we will fix it ourselfs at our exspense. And request that you send him a letter stating that he does not contact us or bother us again as of this date 10-1-2014.

Review: My name Is [redacted]. The enclosed complaint Is for my mother [redacted]

[redacted]. My mother Is severely hard of hearing and is not capable of understanding the extent

of the problem. She is also a disabled senior citizen diagnosed with idiopathic pulmonary Fibrosis.

My father [redacted] passed away October 1 2014 in Altoona PA. There was no estate. Upon going through

paperwork, I found 7 home improvement loans. 4 of these loans were signed by my father, 2 of these loans were signed

by my mother, and 1 loan was signed by my father and mother.

l am writing today to request the assistance of your firm In regard to the numerous home improvement loans that were

distributed to [redacted] contractor for GREEN BUILDIN6 AND SUPPLY located In Creentree PA. I have listed the

various home improvement loans. The loan l am concerned with Is the loan from [redacted] BANK NATIONAL ASSOCIATION

and the letter with the salutation of Successor in interest to [redacted]. This is where legal advice is needed and

very much appreciated. Time is of the essence accordine to this letter and If they can really foreclose on the property

since my father Is deceased?

My mother [redacted] I [redacted] is now receiving phone calls from the home improvement loan companies I have listed

below which were in my father’s name [redacted]. They are telling her that if she does not pay them they were

foreclose on the property One in particular [redacted] identified in the above para~raph. My

mother Is scared and now Is paying all the loans Including my fathers [redacted]. These companies have Ignored

my request to use me as a point of contact. These companies were contacted and was informed of my mother’s hearing

problem and to contact me directly.

A contractor named [redacted] with an address of [redacted] contacted

my father [redacted] to inquire about home improvement to the residence at [redacted]

With most of these loans my parents were not given any documentation or copies of the loan documents as to how

much they were borrowing and the contractor did not provide an estimate to repairs. They verbally discussed what

repairs would be done. Money from all the loans would go to the contractor and he would pay his subcontractors when

he wished and sometimes not at all. My parents were never given a break down where the money went or which

subcontractor was working on the improvement at that time. Most of these improvements were never finished but the

subcontractors were paid from [redacted].

This contractor wrote out an estimate on his letterhead and an amount needed to start the work on the 2 projects only.

This is how I found a contact address for this contractor. Phone calls to this contractor go unanswered.

On October 8 2014, I sent a certified letter to this contractor requesting copies of all the loan documents that he had

them sign and estimates that were given to my parents in regard to the home inlprovements. receive~i~ return receipt

on October 15 2014, with an Illegible signature. As of the date of this letter no contact with [redacted] has been

made and is evading all my contacts.

Upon investigation of this address it comes up to a building with a name the [redacted] there does not

appear to be a suite number as specified. It is identified as [redacted].

The following is a breakdown of all the home improvement loans that were initiated by the contractor [redacted]

from GREEN BUILDING AND SUPPLY[redacted]

[redacted] Name of borrower [redacted] only.

The company requested an origlnaJ death certificate by [redacted] in claims and it was mailed certified on 10-08-14 and

received 10-14-14. Ms. [redacted] stated the loan from them was not secured and the amount borrowed is not known and

they would not give me any information on the [redacted] amount I requested all loan documents forth is loan. My father had

this bank on direct debit and received statements in the mail. As of 09-18-14 statement it states the balance due is

$12716.65 and the amount paid each month was $195.54. It does state the term of this loan. No payments will be made

on this account due to the death of my father [redacted]. As of this date I have not heard of any adverse

proceedings to collect this debt. The contractor did not provide documentation on any home improvements to be done

with this loan.[redacted]

[redacted]; Name of borrower [redacted] I [redacted] only.

The company requested a copy of the death certificate by fax and was faxed to ###-###-#### to [redacted] at [redacted].

Transmittal verification was received as successful. My father paid this bank through direct debit. No statements were

mailed to my father with monthly information as to the remaining balance on the loan. Upon speaking to [redacted], I

requested a copy of the loan documents and she informed me the loan was not secured. I received the loan documents

as requested along with a copy of the home improvement contract from [redacted] contractor. The loan documents

are not from this bank it is a home improvement installment contract and security agreement between my father

[redacted] I. [redacted] and Green Building and Supply Company. Dated 02-14-14. Amount financed $19750. Number of

payments: 120. Amount of payments: $250.07. Interest rate: 8.989~6 Total amount of payments: $30008.40. it has my

father’s name hut the signature is questionable. The contractor printed the Green Building and Supply Company and an

Illegible signature underneath.

The contractor stated the Job specifications were to furnish; install; labor; material for:

1. Install 12x16 garage/carport

2. Install interior door on home

3. Install indoor/outdoor carpeting on rear porch

4. Clean all debris

The price on the contract is $19750 and again has my father’s name but the signature is questionable.[redacted]; ###-###-####; ACCOUNT NUMBER[redacted]; Name of borrower [redacted] only.

This company requested a death certificate by fax and was faxed to ###-###-#### to Don at Vlewtech on 10-06-14.

Transmittal verification was received as successful. I requested loan documents and as of this date I have not received

these documents, My father paid this debt through direct debit and received only received 1 statement date 08-28-14

date due 09-19-14, The ioan amount is not specified. The principal balance is $25485; Amount of payments $268. The

contractor provided documentation on any home improvement to be done with this loan.

The contractor stated the job specifications were to furnish; install; labor; material complete as follows:

1. Install siding on home color sage

2. Install insulation in home

3. Install electric to addition on home

4. clean up all debris

The price on the contract is $22990. It has my father’s name but signature is questionable.

[redacted]bank National AssociatIon 4910 Tiedeman Road Brooklyn OH 44144; Account number would not be disclosed by

this company. Name of borrower [redacted] only.

This company requested a death certificate by fax and was faxed to ###-###-#### to Ms [redacted] at [redacted] 5ank on 10-02-14.

Transmittal verification was received as successful. I requested loan documents and as of this date I have not received

these documents. My father paid this debt through direct debit and was not provided any monthly statements on this

account or loan documentation. The payment made was $209.19 which was verified through a bank statement.

When I contacted this business, Ms. [redacted] was very unprofessional. I was Inquiring about my father’s account and was

answering all her questions. She stated to me the Bank does not fund any home improvements out of the State of Ohio.

She asked for the address again and put me on hold. She never replied with an answer as to why this bank gave a loan to

a Pennsylvania residence and a contractorfrom Pennsylvania. When I asked about her statement she would change the

subject. She in turn would keep repeating the questions I had already answered about my father and finally; asked to

speak to her supervisor. She stated there are no supervisor’s at this bank. I asked her what her position at this bank was

and she said customer service.! stated you do have a supervisor and I would like to speak to them, She would not let me

speak to a supervisor at any time as I requested. Finally I started asking questions about after you receive the discharge

paperwork what happens to this account. She put me on hold of course to talk to her supervisor that does not exist. She

stated that once the account and death are verified the account is closed and is sent to a collection agency. This was so

ridiculous and asked if this business believed that are going to collect from a person who is deceased. She stated that

was policy. I stated good luck with that. I informed Ms. [redacted] that I will report your business to the Ohio Attorney

General’s office and Revdex.com for harassment if you have a collections company call my mother [redacted]

[redacted] in regard to my father’s closed account, The next question was when I send the fax what account number do I

place on the fax. Again she put me on hold. Ms. [redacted] stated I cannot give the account number due to this is Mr. [redacted]’s

account, I stated we just went through the verification process and you spoke to my mother [redacted] which she Is

listed as a contact person only.* For your information this contractor also had my mother sign a loan contract for home

improvements from this business and will be addressed in this compliant as weIl.*

I asked why my father did riot receive monthly statements from the bank with balance information and again she put me

on hold, she replied since your father had direct debit with this account there was not any need to send statements. The

bank records from his bank would be proof of payment. L asked then how would my father know the loans is about to

be paid off. Again I was placed on hold and she replied we would send a letter concerning pay off instructions. All

through the conversation red flags were coming to my mind and I requested a copy of the loans documents With alleged

signature from my father. She stated we cannot provide information since Mr. [redacted] is deceased. Loan documents were

never given to my father after the loan was initiated by [redacted] (contractor) or the bank itself even when my father

was alive. F asked about telephone calls from my father inquiring the loan documents. She stated there were phone calls

made to [redacted] Bank from [redacted] but we are not at liberty to discuss those calls to you.

Ms. [redacted] stated one more thing she said the loan was for:

1. install 12x16 garage/carport

2. install interior door on home

3. instal[indoor/outdoorcarpetingon rear porch

I asked If the bar was secured she stated no the loan is not secured, Incidentally upon further investigation the home

Improvement company B5&T also provided funding for the same home improvements. Again RED FLAGS....

One more thing she would not disclose the remaining balance on the account. It was at that time I decided to take the

next step and terminated the call.

On October 15 2014, a letter from [redacted]banic National Association was sent to the successor in interest at my parents

address. The letter stated the bank holds a deed of trust or mortgage which serves as a security for the above loan

number ending in 3603. It requests assistance in facilitating the proper future handling of this loan and mortgage. The

bank needs to identify the proper person who is authorized to speak on my father’s behalf in regard to the loan and

property. It explains this person does not become responsible for this debt the property remains subject to a mortgage.

The mortgage grants [redacted]sank the right to foreclosure and sell the property if the loan defaults.

They requested another death certificate, which one will be sent certified mali..

Upon my father’s death the first item we had secured was the information on the property through the Blair County

Registrar and Recorder of Deeds. There were 2 mortgages from [redacted] Bank under my father’s name only February 26,

1998 with a satisfied date of 07-01-1999. Inst. #[redacted]. The second is July 11999 that Is marked SAtwith the 13.5

UNITE 1307-433 annotated under general information. Recorded date: 07-01-1999. INST #199910598

This was cross referenced and it found an open end mortgage through [redacted] ftderal Saving Bank P0 Box 3037 Baton

Rouge l.A 70821 that was satisfied 07-01-1999 and recorded In Blair County PA as a Mortgage Satisfaction Release.

Signed by both of my parents [redacted] on 01-30-1998.

As for the second entry on the Blair County PA instrument summary list concerning [redacted] bank with the

INST#[redacted] There Is no documentation of a mortgage.

The carport was constructed by [redacted]’s subcontractor and was to be a carport only. Construction started in

February 2014. The subcontractor built a garage and stated to my parents the City of Altoona code enforcement cannot

make him tear it down. My father who was ill at this time stated no build it to code standards. The subcontractor did not

build to code standards and as of this date it is not finished. My parents next door neighbors called code enforcement

and a code officer from the City of Altoona came to my parent’s home and was very unprofessional and demanded work

be stopped immediately until the garage is a carport as noted in the building permit. My parents contacted [redacted]

Contractor and stated there is only $300 left to finish the garage. The subcontractor never returned as of this date or

after repeated attempts to contact [redacted] (contractor). After my father’s death the Code enforcement of Altoona

PA was contacted and they stated the garage needs to be changed to a carport. My mother cannot afford to make this

change. They did however extend the time period for her to get her affairs in order.

I had taken a video of this construction and also pictures and will send upon request if necessary,

The fol lowing contains the loans the [redacted] (contractor) had my mother [redacted] sign for home improvements.

She questioned these loans and the contractor stated the money will be used through me to have the improvements

completed and I will pay the subcontractors myself so you don’t have to worry about billing from my subcontractor.

Again [redacted] (contractor) received all monies from my mother’s loans.

[redacted]7; Name of borrower [redacted] only.

Upon request this [redacted]t Finance mailed to [redacted] a copy of the Pennsylvania Home

improvement Installment Contract signed by my mother [redacted] and seller Green Building and Supply and illegible

signature then President. The contract date Is 12-07-07. The amount of this loan Is $29983.80 at 12.34 % interest; 180

monthly payments of $305.41. Total amount financed $54973.80. Description of good services purchased siding and

furnace. My mother is currently is making monthly payments on this account. As of 08-2014 which was the last

statement I have in my records the payoff amount Is $19539.33

This company also had been direct debited but that account which my parents used for these home improvements

payments has been closed and as far as my mother’s loans she has requested monthly billings. This company sent

monthly bills as well.[redacted]

This was also paid through direct debit just like the account above in father’s name only. There are not any monthly

statements sent to my mother [redacted]!. [redacted]. There are no loan documents which were requested and as to what the

loan was for and the amount financed, My mother notified [redacted] that the bank account for direct debit is closed and

she is requesting monthly statements. This is due to not knowing the amount of the loan or the pay off. My mother Is

currently is making monthly payments on this account in the amount of $268.36

The last known home improvement loan was financed by [redacted]

[redacted]; ThIs appears to be a mortgage since it states Title I Loan Statement. This is a joint account in the

names of [redacted] AND [redacted] I. [redacted]. The bank provides monthly statements and is direct debited as well.

This loan is currently direct debited from a new checking account. Requests for a loan application and other mortgage

information has been requested. According to the statements dated 09-29-14, the outstanding principal balance is

$13181.58 at 7.9500% interest. Monthly payments are $259.03. This is a HUD assisted mortgage loan.

Upon review of the Blair County Instrument summary list there is not an [redacted] Bank listed on county documents.

From the Information above it seems that my parents [redacted] and [redacted] were scammed by a home

improvement contractor [redacted] from Pittsburgh PA. This contractor had taken full advantage of them due to their

elderly status. I would like this contractor located and prosecuted to the fullest extent of Pennsylvania law as well as the

lending institutions that assist the contractor in this crime. Also in question are loans from [redacted] Bank and [redacted] which

lists the same home repairs with separate loan The important thing does [redacted] Bank have the authorIty to foreclose on

my parent’s home?

Respectfully

[redacted]Desired Settlement: see Attached document