Green City Environmental Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.We do have completely different stories apparently, mine is the truth and yours is a bunch of lies that contain things that could not have physically happened and I can easily disproveThe bottom line is we did actually follow the guidelines, we were under the maximum weight, and your company did not complete the agreement (that of course is besides the lying, unnecessary destruction of my property, and your trespassing)
You did not complete the agreement and so I should not have to pay, simpleAlso, I would never do business with you again in a million years, are you serious? My pending reviews of your company on every possible website I can find along with word-of-mouth will ensure you continued lost business but you apparently have no concern of that as you continue thisDo you really think I am ever going to be okay with the way your company has treated us? Everything I said is the truth; your company has been deceitful, destructive, disrespectful, and has created hours and hours of additional work for usWould you be okay with it if you were in my shoes??
Regards,
*** ***

Have used this company multiple times and have had nothing but HORRIBLE serviceThe first time used they put the dumpster blocking the driveway where no one could get in and out, and charged us $twiceThe second time used they drove through the customers yard leaving LARGE marks in the grassThe third time they dumped half of the dumpster out into the customers driveway claiming it was too heavy to pull (it wasn't even the largest dumpster they have) and didn't even call to explain what or why they did, in return made the customer irrate! I would NOT recommend this company to anyoneThey are extremely unprofessional and rude

Have used many container company's and Green City is the best by far the always on time for delivery and pickup and the office is easy to work with!

We have worked with several different container services over the years. Green City BY FAR has provided the best customer service. They respond quickly to our delivery needs and arrive at the times requested. They have provided same day service to us on several occasions which is something that rarely happened with any of our previous container vendors. Their superior service makes my job much easier. [redacted]

I RESPECTFULLY DISAGREE WITH THE CUSTOMER.     THE CUSTOMER OBVIOUSLY HAS A COMPLETELY DIFFERENT STORY THAN WE DO.       BOTTOM LINE IS IF THE CUSTOMER DOES NOT FOLLOW THE GUIDELINES LAID OUT FOR THE DUMPSTER SERVICE AND THE EQUIPMENT THAT WE HAVE, WE CANNOT SERVICE THE CUSTOMER AND HOPE TO MAKE A PROFIT.     THE 1ST CONTAINER WAS SEVERELY OVERLOADED AND WE DID NOT RECEIVE PAYMENT ON THE 1.7 TONS ABOVE THE 2 TONE LIMIT.      THE 2ND CONTAINER WAS REMOVED AT CUSTOMER REQUEST AND MATERIAL LEFT BEHIND OUT OF THE DUMPSTER IS NOT GOING TO BE HAULED FOR FREE.
GET ANOTHER DUMPSTER COMPANY.     I DO NOT WANT TO DO BUSINESS WITH YOU