Green Dragon Botancials

This is the response letter sent to the customer in regards to complaint # [redacted] .I am sorry you are sick, and that this happenedAnd I apologize for not providing the customer service and herbal products you deserveThis is essentially a one-person business, with some part time help, and the demand for these products has been hard to keep up latelyI am looking for more help, but it is not always easy to come by.And this happened with very bad timingWhen you first contacted me, I was beginning on my first week+ long vacation in almost years! as it has been my tendency to put this business and others ahead of my personal timeI had someone in a couple days to cover answering the phone, and did not have a computer with me to respond and my email had vacation settings to notify I'm not available, though this did not help youAnd upon returning, there were over a hundred emails and calls to respond to.I'm sorry this happened and I'm sorry to spend this time having to respond to the Revdex.com, as there is much work to be done hereI am sending you a complimentary bottle for the inconveniencesAll the best,***

This is the response letter sent to the customer in regards to complaint #***.I am sorry you are sick, and that this happenedAnd I apologize for not providing the customer service and herbal products you deserveThis is essentially a one-person business, with some part time help, and the
demand for these products has been hard to keep up latelyI am looking for more help, but it is not always easy to come by.And this happened with very bad timingWhen you first contacted me, I was beginning on my first week+ long vacation in almost years! as it has been my tendency to put this business and others ahead of my personal timeI had someone in a couple days to cover answering the phone, and did not have a computer with me to respond and my email had vacation settings to notify I'm not available, though this did not help youAnd upon returning, there were over a hundred emails and calls to respond to.I'm sorry this happened and I'm sorry to spend this time having to respond to the Revdex.com, as there is much work to be done hereI am sending you a complimentary bottle for the inconveniences. All the best,***

This is the response letter sent to the customer in regards to complaint #[redacted].I am sorry you are sick, and that this happened. And I apologize for not providing the customer service and herbal products you deserve. This is essentially a one-person business, with some part time help, and the...

demand for these products has been hard to keep up lately. I am looking for more help, but it is not always easy to come by.And this happened with very bad timing. When you first contacted me, I was beginning on my first week+ long vacation in almost 3 years! as it has been my tendency to put this business and others ahead of my personal time. I had someone in a couple days to cover answering the phone, and did not have a computer with me to respond and my email had vacation settings to notify I'm not available, though this did not help you. And upon returning, there were over a hundred emails and calls to respond to.I'm sorry this happened and I'm sorry to spend this time having to respond to the Revdex.com, as there is much work to be done here. I am sending you a complimentary bottle for the inconveniences. All the best,[redacted]