Green Horizons, Inc.

Initial Business Response /* (1000, 10, 2016/02/08) */
[redacted] and I spoke today and unfortunately we did the wrong home in January. She said that the service has been good since then and will continue to use Green Horizons. We apologized to her for any Inconvenience this may have caused....


Initial Consumer Rebuttal /* (2000, 12, 2016/02/08) */

Initial Business Response /* (1000, 5, 2015/05/14) */
According to our records we received a payment on 06/02/14 for $52.56 and another payment 08/13/14 for $52.56. Service was cancelled on 08/26/14 via email. We performed a total of 4 applications on their property. We explained to the customer...

that the other 2 payments have not been received by our office. We also double checked the online payment sight and no additional payments were made there. We requested paperwork showing proof of payment for the other 2 applications but that has not been received yet.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I mailed receipts. I can no longer get online payments to come up under their website they have been archived. I will contact my bank to see if I can obtain receipts from them.
Final Business Response /* (4000, 9, 2015/05/26) */
I will again email them a report showing the payments made and the dates of service. I checked again our online server and don't show any additional payments made by them. Per their last response I still have not heard from them after they spoke to the bank.