Green Machine Lawn Care Reviews (1)
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Green Machine Lawn Care Rating
Address: 4033 E Spring Meadow Dr, Acworth, Georgia, United States, 30101-7237
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www.wedealtrucks.com
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To Whom it May Concern:The customer contacted us after we left the gate open and we were very apologetic. After discussing the situation she wanted to make sure the people who left it open were reprimanded. We assured her we would follow through with her request and it would be addressed. At this...
point we again apologized and wrapped up the phone call. She did not ask for a follow up call nor did she request a credit on her bill.Approximately seven days later she had sent an email using our estimate request option on the website. She asked to have the entire balance removed. It did take a week or so for us to respond but we made an agreement and the issue is resolved. We did issue a partial credit and she will remain a customer. This letter was received three days alter we had already come to a resolution.Best Regards,Kevin S