we are tremendously sorry for any inconvenience this matter has caused youWe thought the adjustment to the bezel that controls the griddle burner resolved the issue and we as discussed earlier in the week have ordered all relevant parts however the only distributor that had it in stock is not able to expedite the shipmentWe are scheduled for Friday this week with a senior tech as we discussed previouslyKind regards, Bradley F
we are tremendously sorry for any inconvenience this matter has caused youWe thought the adjustment to the bezel that controls the griddle burner resolved the issue and we as discussed earlier in the week have ordered all relevant parts however the only distributor that had it in stock is not able to expedite the shipmentWe are scheduled for Friday this week with a senior tech as we discussed previouslyKind regards, Bradley F